Reviews (437)

Overall rating
4.2
Counts per rating level
  • 55% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, with a clean interface for both brands and creators. They value its tight Shopify integration for managing products, orders, and commissions in one place, plus automated affiliate payouts and conversion tracking. Many highlight effective creator discovery, gifting/product seeding, and subscription commission syncing. Merchants say collaborators enjoy using it and consider it strong value, especially as a free tool.

February 22, 2025

Very disappointing. If I would have found this app a year ago, I'd say it's beautiful and helpful. Now, the feature page is boring and generic. I researched about this app on YouTube and found it to be so gorgeous and intriguing, having anyone get excited to sign up. They started so strong and change to be sad looking.

Novalie
United States
About 1 hour using the app
February 10, 2025

I love how easy it makes it for us to enable revenue share with a creator without having to do any of the tracking or management manually.

Orb Sports Cards
United States
4 days using the app
January 24, 2025

Easy to set up. easy to use. Enjoying the use of this app.

Vach Cittoni
Canada
6 months using the app
July 24, 2024

cant manually settle the payouts is a deal breaker

MADD
Egypt
12 months using the app
Shopify replied July 26, 2024

Thank you for writing your review and for sharing with us how you feel Shopify Collabs can be improved. We appreciate your feedback and hope to continue improving the app over time. -Victor, Shopify Support

July 1, 2024

this app continued to charge me after deleting it from my store!!

noireblanc
Canada
About 2 years using the app
Shopify replied July 3, 2024

Thank you for bringing this to our attention. While Shopify Collabs is completely free to use for merchants and creators (https://shopify.link/d6DD), there may be a commission processing fee that's applied on some orders earned by affiliates. However, if you believe there's been a mistake on your Shopify invoice, then we'd be happy to take a closer look at your account. Please visit the Shopify Help Center (https://shopify.link/vRnL) and join us on a live chat. Cheers. -Elias, Shopify Support

May 10, 2024

*Very basic*
The "influencers" do not have a rating or any accountability. This is an app for random people to get free stuff

PolyC's Premium PCOS
United States
19 days using the app
Shopify replied May 13, 2024

Thank you for taking the time and sharing this review. While all the creators in our network are fully vetted, it's important to set expectations with influecners during the application process. We appreciate your feedback and will be sure to share it with our teams. Cheers. -Elias, Shopify Support

August 21, 2023

This is the worst app I have come across. Nothing is clear what needs to be done and how to work with it.

High Dreams
United States
22 minutes using the app
Shopify replied August 24, 2023

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

April 22, 2021

Best app out there for Influencer Marketing! Mike and the Dovetale team are all super helpful and responsive.

xFyro
United States
5 months using the app
January 10, 2023

10/10 great app easy to use. I used another Affiliate / Collab program and the app got hacked. Its a great app

Feast Mode Flavors
United States
5 months using the app
April 6, 2021

We use Dovetale to supplement our influencer program and have had a great experience. The team is very helpful!

Kyte BABY
United States
About 2 months using the app