Reviews (437)

Overall rating
4.2
Counts per rating level
  • 55% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, with a clean interface for both brands and creators. They value its tight Shopify integration for managing products, orders, and commissions in one place, plus automated affiliate payouts and conversion tracking. Many highlight effective creator discovery, gifting/product seeding, and subscription commission syncing. Merchants say collaborators enjoy using it and consider it strong value, especially as a free tool.

Edited June 27, 2021

The application is so good , It has a nice interface. Thank you for your quickly response. I can't wait to see the effect.

Andywawa Baby Clothes Online
United Kingdom
24 days using the app
July 23, 2021

Beautiful UI and intuitive UX! Support team is so friendly and responsive - best influencer marketing platform I've used!

Hanalei Company
United States
2 months using the app
May 1, 2023

The app is really buggy, it continually says I don't have permission to use my account and makes me install it over again.

NARY
United States
About 2 months using the app
Shopify replied May 3, 2023

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Jason | Shopify

June 12, 2023

I couldn't even get the CVS file to import, this app is not user friendly. you should just be able to enter the influences email.

Shopmagnolialaneboutique
United States
About 1 hour using the app
Shopify replied June 14, 2023

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Mario | Shopify

Edited April 14, 2021

With Dovetale, we're able to get specific with the types of influencers we want to work with. Great app and superb customer service!

Neuro
United States
About 2 months using the app
February 19, 2023

I only wish you could directly reach out to affiliates via collabs through the discover feature. It would be great if there was a way to email or msg them.

Kringle Candle Company
United States
6 days using the app
April 18, 2023

Great app and really easy to use.
The tech team are very helpful too.
I would highly recommend using this app to help grow your business using influencers.

HotSnap
United Kingdom
About 1 month using the app
May 20, 2021

The app has every feature we need for influencer outreach. Had some questions concerning the set up and the team was very responsive. Can highly recommend it.

Naturecan CH
United Kingdom
About 9 hours using the app
March 15, 2023

Just making the influencer sign up for a Shopify account is a deal killer.
Not working at all. I was hoping to be a good platform but unfortunately, it sucks!

Selk'bag
United States
5 months using the app
Shopify replied March 23, 2023

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

July 23, 2022

Finally we find this influencer marketing platform and this is really easy and convenient to use. Will recommend to anyone who want such function. Really love it.

42Lolita
China
26 days using the app