Reviews (437)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as easy to set up and intuitive, with a clean interface for both brands and creators. They value its tight Shopify integration for managing products, orders, and commissions in one place, plus automated affiliate payouts and conversion tracking. Many highlight effective creator discovery, gifting/product seeding, and subscription commission syncing. Merchants say collaborators enjoy using it and consider it strong value, especially as a free tool.
Refine
-
By rating
It theory its a great idea... execution sucks! Talk about lost products, time and money...its like chasing around preschooler's to post something...some got the products and didn't even post...over a dozen sent out...zero sales... HARD PASS until they are held reliable!
Hi there,
Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you with.
Anh | Shopify
I have been working with Dovetale for quite some time and they have been absolutely incredible and adapting and evolving to the current business climates. They are one of the best platforms we have been on and I recommend them for someone interested in affiliate marketing.
I dont like how it is not branded to your own business. For example, when someone signs up to be an affiliate, they are sent an email from Shopify Collabs instead of the actually business. Shopify should remove its branding especially when we are paying to use their platform.
Hi there,
Thank you for taking the time to leave feedback on the Collabs app - I am going to pass this along to our developer and design teams! I will also be sending you an email in case there is anything else I can support you with.
Charlotte | Shopify
We have uploaded over 80,000 affiliates into their portal as of to date! We are seeing promising growth and verified influencers that are making an impact for us through Colabs. Great support team that is willing to help accelerate your brand or products!
www.TrainingMask.com
This forces you to use collaborators that are only within the Shopify Network. What if we want to use our own influencers that are not here?
Previously I was able to do this with my other business. However, I cannot figure out how to make that a possibility now that this app has been updated.
Hi there,
Ashley here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Ashley | Shopify
I am surprised that this app does not support the native Shopify multi-language feature. I have French and English on the same store and the Shopify Collabs is only showing English. Tried using translation app in Shopify to translate but it seems incompatible because the shopify collabs run within its own iframe.
Hello,
Ashley here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Ashley | Shopify
Shopify Collabs is by far the easiest collab tool to set up, kick-off, and maintain. While they are still adding new features, its come a long way in just a few months. Since the Shopify Flow integration, its opened the doors to automation. I highly recommend trying it out before you invest in other (much more expensive) tools.
Contacted Dovetale with no reply back. Finding content creators typically is to take the place of a company having to build their own branded social media. The app requires the company to have its own account. Was looking to get around this. Then tried to contact them to see to what point of a branded account was needed to get no reply
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use Dovetale on your store and leave a review. I am sorry to hear you have been unable to get in touch with our team. I understand you need support in understanding how the app functions and how to best use it. To answer your main question here, a branded account on Dovetale would be a website and an Instagram account, which allows you to connect and work with Instagram influencers around the world. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
I have also been having troubles wiht the sign in process. Affiliates have not been able to lnk there accounts and then getting error messages and then not being able t complete the process. Huge game breaker.
Added features around storing creative and content for the influeceers to use would also be very useful.
I am switching provider.
Hi there,
Thank you for taking the time to provide us with this feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you and your affiliates with these difficulties and suggestions.
Mario | Shopify
Shopify collabs wouldnt work for my website, once I had to upgrade from dovetale to shopify collabs, it stopped working. Never really generated any good leads anyhow with influencers but was hoping. Support was not so great, contacted them twice, no one could help. Contacted support directly but at that point I just uninstalled due to too much frustration and stress......
Hi there,
Brett here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing.
Brett | Shopify