Reviews (437)

Overall rating
4.2
Counts per rating level
  • 55% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, with a clean interface for both brands and creators. They value its tight Shopify integration for managing products, orders, and commissions in one place, plus automated affiliate payouts and conversion tracking. Many highlight effective creator discovery, gifting/product seeding, and subscription commission syncing. Merchants say collaborators enjoy using it and consider it strong value, especially as a free tool.

July 14, 2024

Conversions are not happening.

WhollyKaw
United States
7 months using the app
Shopify replied July 17, 2024

Thanks for taking the time and sharing this feedback. If you're not getting any conversions from the collaborators, then you can consider trying other collaborators. However, if you believe there's an issue or a bug, then you can get in touch with us via the Shopify Help Center (https://shopify.link/vRnL). Cheers. -Elias, Shopify Support

June 1, 2024

Love using this collabs app! So easy to use and helps keep everything organized.

The Elite Co
United States
3 months using the app
March 4, 2024

Terrible. Very basic. Just like all other Shopify apps.

Airportag
United States
Almost 2 years using the app
Shopify replied March 20, 2024

Thanks for the review. If you would like to edit/update your review to include some additional context on what you liked/disliked - we would greatly appreciate it! As this feedback is how we can improve and make Shopify developed applications better for all merchants and users. -Ollie, Shopify Support

August 5, 2025

Good app, has its límits but its free and works

Juicyfolks
Mexico
Over 1 year using the app
November 21, 2024

Bon moyen de faire découvrir sa marque.

Créations Gueule de bois
Canada
Almost 2 years using the app
November 16, 2024

Super einfache Abwicklung und der Service ist kostenfrei! Wir wollten schon immer ein richtiges Ambassador System aufbauen und jetzt können wir es endlich ohne Stress!

SANUUS Better Living
Germany
About 1 year using the app
August 14, 2024

It's a horrible app. just scammers making money off our already recurring commissions and our existing customers.

Diaita (Formerly The Rotten Fruit Box)
Portugal
About 1 year using the app
Shopify replied August 15, 2024

Hi, there. Thank you for taking the time to leave your review. We appreciate you sharing your feedback and experience. Our team is constantly working to improve Shopify Collabs for all users and hope to see you back with us in the future. -Kitana, Shopify Support

Edited January 20, 2026

práctica y útil.
Me da posibilidades de crecer reales. me encanta. La recomiendo

Glook Blueblockers
Mexico
Over 2 years using the app
December 12, 2023

I have tried many times,there is no verification email,so how should I invite creators?

ZIGJOY
Hong Kong SAR
About 3 hours using the app
Shopify replied December 14, 2023

Hi there,

Anh here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Anh | Shopify

June 16, 2023

I cannot invite any creator, as my .csv file isn't recognised... Also, where can we join your customer support ?!

Berteil
France
2 days using the app
Shopify replied June 16, 2023

Hi there,

Ashley here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Ashley | Shopify