Shopify Collabs

fairly easy to setup with limited knowledge. easy to trouble shoot. No issues on the collaborator side

Live messenger between brand and ambassador would be incredible.

Improvements I would like to see is better search/filtering capabilities of the affiliates listed in the recruiting section of the app. Also, once an affiliate has joined the program, I wish it was easier for the affiliates to set up their automatic payments. Currently, it looks like the affiliates have to create a separate Hyperwallet account to get paid automatic commissions. I was hoping the affiliates could just enter their PayPal email address.

Not what I was expecting. As someone who struggles to find influencers I thought this would be a platform where I could easily offer a collab but the discover tab seems useless? I can't send these influencers an active offer really unless I DM I thought it would be like the middle man type of app.

Shopify Collabs is an affiliate marketing tool designed to connect creators and brands. Whether you’re a business owner seeking partners, sending out gifts, or tracking affiliate offers, Collabs aims to help you drive more sales.

Shopify Collabs, is simply terrible. This app was supposed to make our business better, but it has made it worse.
We signed as a collaborater with another business, with the intention to receive funds from sales. What has transpired has been a complete mess.
Firstly we go through the new collab process of waiting 30 days for the incubation period. Which we accepted. Then we were given a payout date to receive our first commission.
4 days out from this date being in December 2025, the dates just changed to blow out to another 14 days.
After eventually getting through to support staff, who were amazingly helpful. Truly. We discovered that our first payout has been paid, but we are not receiving the funds until January 2026. Even though in our analytics it says we have been paid.
So if the actual date we are to receive the funds stays the same, it will be 57days from first sale. Although I have doubts this date will actually be met. Staff at Shopify assures it will, however I have no confidence it will be.
We are locked in now waiting on our payouts, that as a small business we hoped to get for Christmas. Which isn't going to happen. They have our funds and because they can, just release them whenever they feel like it, or if we will get them at all.
If you are considering using Shopify, collabs. Dont! Find an alternative or work closely with your collaborator.
I have been a major fan of Shopify since we started 5yrs ago. Now, I just can't recommend them. So dissapointing

Je suis choqué de voir que c'est mon adresse de service clients définie dans Shopify qui est utilisée pour l'envoi des invitations et non l'adresse indiquée dans Collabs. On le voit lorsque les influenceurs répondent. Sous leur réponse, dans la copie du message initial il y a écrit : "Envoyé par serviceclients@". Ca ne fait pas sérieux.

Not sure if it was the app or the people doing the collabs, not a good experience, we didn't receive feedback of all the people we sent our product to try it. It was a waste of time and money. Good or bad feedback is good but need the feedback to improve our service, that's why we sent our product. A good quality product. Bad quality of collaborators, they do not show after they receive the product and you end up looking for them without any success.

we've been "scammed" and taken advantage of several times, due to to the fact that Collabs doesn't "vet" their creators. We ship products to our partners and there's zero communication or response after. After talking with other brands ,it seems as if this is a common problem with Shopify Collabs.

The app is terribly slow, like dial up internet slow. However, you'll be waiting even longer for a content creator to actually review your product. I've had this app for over a year, and there is very little engagement, the search function is weak, and have had zero return. There is nothing to protect the sellers. Many fake creators wanting free stuff.