Reviews (437)

Overall rating
4.2
Counts per rating level
  • 55% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, with a clean interface for both brands and creators. They value its tight Shopify integration for managing products, orders, and commissions in one place, plus automated affiliate payouts and conversion tracking. Many highlight effective creator discovery, gifting/product seeding, and subscription commission syncing. Merchants say collaborators enjoy using it and consider it strong value, especially as a free tool.

September 20, 2023

Gating the entry to collab network with minimum sales criteria of 10K USD (It is equivalent to 800,000 INR) for India based business is pretty steep. This should be revisited for Non-US business

Kallos Jewellery
India
10 minutes using the app
Shopify replied September 26, 2023

Hey there,
Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear about your recent concerns with the Collabs Network requirements, this is the newest addition to the Collabs app and currently only available to the USA, Canada, and UK. I'm going to follow up with you in an email and share some more information with you.
Jason | Shopify

October 8, 2024

If you want to lose business, hurt the relationship you have with possible influencers and allow Shopify to charge you up to $10,000 while holding the funds and not paying influencers for over 6 weeks - then download this trash of an app. It has been the worse decision my business ever made. Please please please do not make the mistake of EVER using this.

ShapeWaist
United States
About 2 years using the app
August 28, 2024

My account apparently got hacked by someone after the app was downloaded. Some started posting their content connected to my store.

Wyxs Unlimited
United States
6 months using the app
May 18, 2023

So Shopify! What is your suggestion for a new business that wants to grow and work with collars that doesn't meet the "$10K in sales in the last 12 months." This is a barrier for new shops!
Thank you!
Denise

Bisou Bisou Skin
United States
About 23 hours using the app
Shopify replied May 23, 2023

Hi There,

Jason here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. This is a great question and I'm going to follow up with you over email to open up the lines of communication to share more information about all of the other features Collabs offers to help you work with creators.

Jason | Shopify

October 7, 2024

Worked very well for my shorts business. I got a lot of sales through this.

CaseLux
United States
7 minutes using the app
July 18, 2024

I will reconsider my review when "influencers" can be rated and reported for failing to comply with agreed terms. I do not want to give free gifts to random individuals and then be ghosted!!!

Gleam Layer
Portugal
About 1 month using the app
Shopify replied July 23, 2024

Hey there, thanks for the review. I can certainly see the benefit of allowing merchants to rate the influencer that they have worked with. I am going to provide this as a suggestion to our developers of the application. With that being said, it is possible to create a contract that outlines the expectations for the work that the influencer will carry out. I would suggest seeking legal advice when drafting the contract. -Ollie, Shopify Support

October 13, 2026

NOIR KĀLA
Canada
Almost 2 years using the app
October 12, 2026

Ice Yarns
United States
About 1 year using the app
October 10, 2026

IFBNEWSFEED.ORG™
United States
3 months using the app
October 4, 2026

Beauty Ninja
Japan
9 months using the app