Upsell & Cross Sell ‑ AW

There is no greater accolade could I give to the team at cross-sell, they are truly exceptional! we were under a deadline to launch. It was noon in California and 8 pm in the UK. The lads put down their pints left the ladies at the bar and went to work! In short order they were able to customize cross-sell for our shopify theme, so we were able to go live and launch on time. All of this before last orders was called! I raise my glass to salute this team. Well played gentlemen...well played.

I love this app, we have beeen using it for quite a while. A recent update created a problem with double posting the cross sells on our site, and they responded and fixed it almost as fast as I can write this review. Top tier support! Edit 9-30-22: Once again they blow me away with their support. Had an issue implementing a new theme, and they fixed the issue, updated my version of their app (we were still running an older version) and tweaked the code to make it look awesome. A+ support all around!

This app is amazing and I think it truly has the potential to boost sales significantly. I've only had the app for a week as of now, but Cross Sell is already getting tons of clicks. Customer service is very responsive and helpful; I needed a way to programmatically set up cross sells, so I reached out to them and got a response in a few hours detailing a very satisfactory method of doing this. I would definitely recommend this to anyone seeking to expand sales and looking for great customer support!

Absolutely love this app! After so many attempts with other apps that just didn't do the job and attempting to cross-sell products on my own with code heavy tutorials this app is just a dream! The interface is easy to work with, it looks great and works even better!

Steve is so hands-on and remarkably helpful! He helped me in a matter of hours with the installation when I had a strange error code appear. Then he perfectly matched the look of the promoted items with my website. Seamless!

Couldn't be happier!

I am very happy with the look and functionality of this app. Turns out, with my Brooklyn theme the Cart cross-sells do not work with the slide-in or pop-up option. In order to make these work in Brooklyn, you must select the "page" option for cart settings. Not a big deal to me.

Stuart was lightning quick to address my inquiry on the matter and also customized my product cross-sells to be center aligned. I highly recommend this app for functionality and customer service. Thanks, Stuart for making a great app!

A belated review for this app which we actually installed at the launch of our shopify gallery back in August 2013!. At that stage the app certainly delivered exactly what we needed it to - present alternative sizes and colours of our bespoke artworks - but it did take hours to for us to set that up for every single product. Steve both solicited and clearly listened to our feedback and has made significant changes to the back end. Adding cross sells to new items takes only a fraction of the time it used. Nice work.

First of all Cross Sell has Amazing support!

Most apps to related products are pricey around $25 - 30, some of these apps show related product information based on set parameters, some of which you can or cannot change.

But with Cross sell, you can manually add your related products, create a more logical order, especially if you know product x sells best with product y & may be product z.

I was a little skeptical with the app, especially since am a little lazy with manual tasks, but after seeing the app in action this is a must try.

I'm still a tiny bit in shock at how perfectly and quickly our installation of Cross-Sell went. We took advantage of their free installation and Stuart installed it to our custom site incredibly fast and perfectly. Not only that, he offered to write code that allows us to still show our default related products function as we transition to adding products through Cross-Sell. Finally, he made us aware of an option to add cross sell products to our shopping cart and then installed it for us. Truly one of the best customer service experiences we've had EVER.

For years without issue, I was using the cross-sell app (https://apps--shopify--com.storefront-preview-proxy.getredo.com/cross-sell). However, today Petra contacted me saying the app needed an upgrade. Silly me for giving the OK to them during my peak hours of the day because now my customers cannot add items which were linked via cross sell to their carts. I have reached out to cross sell and they have no clue how to revert their changes. Therefore, I deleted their app and all my cross sells. If you are using their product, make sure you check your cross-sell products after they make their upgrade..

We downloaded this app after previously using another one that we found was dated and hard to navigate.
Since using this app it was super easy to select hand picked cross sells, the app was easy to use and understand, we found it more modern, and suited our website perfectly.
We've had only one issue with the display pics on website, being a bit out of line (not looking how we wanted it to look) however we emailed the support team and got a super speedy response, henry was so helpful and fixed the issue we had straight away, super easy process! Really enjoying this app! :)