Reviews (278)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a powerful solution for advanced product customization, including conditional logic, custom forms, and thousands of variations with real-time previews that boost confidence and conversions. They use it across many product types and find it worth the investment despite a learning curve. Many praise its flexibility, ongoing feature updates, and clean front end, and describe support as exceptional with hands-on onboarding and troubleshooting.
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The rep Ngoc took care of my response in a timely and systematic manner. Thank you for the great support. Keep it up Customily team
Thank you for your kind words! We’re glad to hear that Ngoc was able to assist you promptly and thoroughly. We’ll be sure to share your feedback with him and the rest of the team. Your support means a lot to us! 💞
It can take a little bit to get it started but the customer service is outstanding and always ready to help with anything. Made sure you understand what you are doing!
Thank you for sharing your experience! We’re glad to hear that even though getting started took a little time, our support team was able to guide you through and make sure everything was clear.
We’re always here to help whenever you need it! 😊
Custom App is the best choice — extremely enjoyable to use, with a support specialist named Ngoc who provides timely and professional assistance.
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the app and that Ngoc was able to provide timely, professional support. We’ll be sure to pass your feedback along. He’ll be very happy to know his help made such a positive impact! 💜
So far really impressed with Customily. Their support team and Jhofre have been great. They have helped us with all of our questions and helped implement our set from start to finish.
Customily is absolutely perfect for customizing my checkout (which is pretty complicated). I have had to work with support several times, and they have always been very responsive and been able to help me out.
Thank you so much for your kind words! We're thrilled to hear that Customily has been a great fit for your custom checkout needs. It's also wonderful to know our support team has been responsive and helpful whenever you needed them. We're here for you anytime, thanks again for being a part of the Customily family!💜
Jhofre Marquez helped me create the perfect layout for our product pages. He was very efficient in teaching me how to accomplish the look we wanted.
Thank you for your kind words! 😊
We're happy to hear that Jhofre was able to help you create the perfect layout for your product pages. It's great to know he made the process efficient and easy to understand. We'll be sure to share your feedback with him; he’ll really appreciate it!
If you ever need more assistance, we're here for you!
Easy to use app, customer support very helpful and get back to your quickly.
Thanks so much for the great feedback! We're glad to hear you find the app easy to use and that our support team has been responsive and helpful. We're always here if you need anything! 💜
I love this app. The customer service is on point. They have a great team that is very responsive and helpful. They helped us generate some customization templates for our products, teaching us how to do it along the way. Truly one of the best apps and service I have had.
Thank you so much for your kind words! 💜
We're thrilled to hear that you've had a great experience with both our app and support team. It's awesome to know the customization templates have been helpful and that we could guide you through the process. If you ever need anything else, we're here for you!
Jhofre rocks! Couldnt have asked for a better experience. Very knowledgeable and is always in a great mood no matter how many questions I ask. 11 out of 10 stars!
Thank you for your awesome feedback! 🤩 We’re thrilled to hear that Jhofre has made your experience so smooth and enjoyable. We’ll be sure to pass along your kind words—he’ll love hearing them! If you ever need anything else, we’re always here to help. 🚀😊
Great and fast support, the continued follow-up, and letting you know the latest update!
Thank you for your review!
If you need assistance with anything just let us know, we're here to help! 🥰
