Reviews (278)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a powerful solution for advanced product customization, including conditional logic, custom forms, and thousands of variations with real-time previews that boost confidence and conversions. They use it across many product types and find it worth the investment despite a learning curve. Many praise its flexibility, ongoing feature updates, and clean front end, and describe support as exceptional with hands-on onboarding and troubleshooting.
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Absolutely super quick help sorting out alignment on my mobile for the app which is a godsend for creating unusual pieces, really helpful for my customers to get exactly what they want!
Thank you for your kind words! 😊
We're so glad we could help you quickly and that our app is making it easier for your customers to create exactly what they want.
If you ever need anything else, we're here for you! 🚀
Finding customily amazing and well setout. The support when needed is out of this world. Keep up the amazing work you doing. Thank you.
Thank you so much for your wonderful feedback! 😊
We're happy to hear you're enjoying Customily and that our support has been helpful. We truly appreciate your support and will keep working hard to bring you the best experience! 🚀✨
Always a delight to deal with support. Excellent Service
Thank you for sharing your experience! We're so glad Cecilia could quickly assist you and solve your problem. Our team is always here to help, and your feedback means a lot to us.
Thank you for choosing Customily! 💫
Jose was incredibly helpful with us while creating our first product. The app is very user friendly from both the customer and business sides. Maybe one of the easiest apps when it comes to a Product Personalizer/Customizer.
Thank you for your kind words!
We're happy to know that Jose was able to assist you effectively and that you find the app user-friendly. Making the personalization process seamless for both businesses and customers is our top priority.
If you ever need further assistance or have suggestions, feel free to reach out! 😊
Happy New Year!
Great Customer Service. I asked if a product could be added and the same day it was added. Great work :)
Thank you for your kind words! We're thrilled to hear you had a great experience with our customer service. Adding the product quickly was our pleasure—your feedback helps us grow and improve! 💜
Henri was great. He was very helpful
Request #46430: How would you rate the support you received?
My dissatisfaction was not with him.
I wanted to make that clear
I love the App
Wish I could communicate by phone for support when needed..
Thank you so much for your kind words and we're happy to read Henri was helpful 💜
We understand the value of phone support and are always exploring ways to enhance our service 😊
In the meantime, we're here to help via our current channels: Live Chat during business hours in the App, and e-mail support. You can also ask for a zoom call if you need extra training!
We're committed to making sure you have a great experience with the app. Thank you again for your feedback and support!
The app offer great customizations and has helped our store grow really fast.
Comprehensive and detailed technology service for our custom merch business. Jose has helped us massively each step of the way with any of the tech issues.
Thank you so much for your kind words!
We're thrilled to know you're satisfied with Customily and that Jose could assist you effectively with your tech needs.
If you have any further questions or require additional support, please don't hesitate to reach out. We're here to help!
Julieta was absolutely helpful in so many ways. She was able to guide me through resolving the issue I reported.
Thank you so much for your kind words and positive feedback! :)
Your satisfaction is our top priority, and we're happy to know that our team has met your expectations.
If you need any further assistance, please don't hesitate to reach out. We're always here to help!!
Their support team is top notch and others from the organization have jumped in to help with configuration needs. Couldn't recommend them enough. Met with several other vendors and am glad that we've partnered with Customily.
Thank you so much for your kind review! :)
We're thrilled to hear that our whole team has met your expectations and honored to have earned your recommendation
If there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to help and are grateful for the opportunity to partner with you!
