Reviews (278)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a powerful solution for advanced product customization, including conditional logic, custom forms, and thousands of variations with real-time previews that boost confidence and conversions. They use it across many product types and find it worth the investment despite a learning curve. Many praise its flexibility, ongoing feature updates, and clean front end, and describe support as exceptional with hands-on onboarding and troubleshooting.
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Hello my name is Stacy and I live in Maryland, United States. I would like to take the opportunity to say thank you to Mr. Federico Mosqueda part of the Customily Business Development Team. I had two opportunity of having to Demo Calls with him. One on January 30, and the second one today February 9th. He was diligent, patient, and very clear in explaining to me, and supporting me with my journey in learning how to personalize my own designs using Customily. Nevertheless, also teaching me how to use the the plethora of resources that Customily has already incorporated within the their app. I feel truly blessed of having this one on one support.
Hi Stacy! Thank you so much for taking the time to share your experience with Federico. We are thrilled to hear that you had such positive interactions with him during your Demo Calls.
We believe in empowering our customers to make the most of our platform, and it's fantastic to know that Federico not only guided you through the process but also introduced you to the wealth of resources available within our app.
Your kind words serve as a testament to our commitment to providing excellent customer service and support. We're grateful for the opportunity to assist you on your creative journey, and we look forward to continuing to support you every step of the way.
If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help!
Amazing Josema was amazing help in learning how to use the app
Thanks for your review, Laura!
We're happy to read that Josema has been of help to you, he's amazing!
If you need further assistance don't hesitate to let us know! Have a wonderful end of the year! :)
I used the app for more than 1 year it all good and perfect and the customer support is perfect I recommended
Thank you so much for your positive feedback!
We're thrilled you've been enjoying the app for over a year and had a great experience with our customer support. Your recommendation means a lot to us, and we're grateful for your continued support. If you ever have any questions or suggestions, feel free to reach out. We're here to help!
Customily might initially appear overwhelming with its impressive array of tools and features, but what truly sets them apart is their exceptional support staff. Throughout my learning process with their app, I've reached out to them multiple times, and I must say, their patience and assistance have been outstanding in every chat. I want to extend my heartfelt gratitude to the entire team for providing such an incredible product and backing it up with an amazing support system! This five-star review is well-deserved.
Thank you so much for taking the time to share your wonderful experience with Customily!
We are thrilled to hear that you've found our features impressive and that you're happy with our support team. Providing top-notch customer service is a priority for us, and it's heartwarming to hear that our team's patience and assistance have been outstanding during your learning process. Your words of appreciation mean a lot to each member of our team.
Rest assured, we'll keep striving to maintain the high standard you've come to expect from us!!
Great customisation app with so many options and a very responsive team! Thank you for all your help!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying Customily! Our team is dedicated to providing the best experience possible, and we're glad to know that our responsiveness has been helpful to you. If you have any more questions or need further assistance, don't hesitate to reach out. Your support means a lot to us! :)
The best personalization app I’ve tried (and I tried quite a few!). Fast and reliable. Their support team is great, they answer and solve things almost immediately.
It does have a learning curve, but once you grasp it, it’s quite simple to set products and campaigns. Their quick tutorial videos also help a lot.
Customily is the best app out there for customization. The support team is fantastic and I always get an answer within a business day or less from them. They are able to get creative to solve any issues that may come up.
Thank you very much for your review! Glad to hear that our team could help, I will share your nice words with them :)
Let us know if we can help you with anything else.
Martina | co-founder
I would highly recommend it to anyone looking for...
Amazing piece of software, Great work :) .......
Hi! Thank you so much for the review and the recommendation, we love working with 89 Customized!
Let us know if we can help you with anything else. 😊
Martina | co-founder
Great response when you ask for help from the support team. Our concern was addressed quickly and issue was resolved.
I love the app and all the functions - and not to mention the support. Its amazing! You get help with everything you need.
