Reviews (351)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for extending Shopify’s customer registration and profiles, especially for B2B and wholesale. They use it for advanced forms with conditional logic, document uploads, email verification, and separate retail/wholesale flows, all mapped to metafields and tags. Many highlight secure customer self‑service for account edits, smooth tax/VAT onboarding, strong Shopify Flow integration, reliable performance, and exceptionally responsive, proactive support.

September 2, 2026

My Store
Canada
About 16 hours using the app
August 28, 2026

Images D'Orient USA
United States
Over 1 year using the app
Helium replied September 1, 2026

Thank you for leaving this review! We don't have to tell you this, but each review is like a tile in a giant mosaic: telling merchants which apps are worth their trust. We greatly appreciate the love.

August 28, 2026

Royal Key Supply
United States
About 1 year using the app
Helium replied September 1, 2026

We needed a new key cut the other day and you could have been the ones who sold the locksmith their key cutter! Thank you for leaving this review and for equipping others to bail us out when we accidentally lock the milk in the hot car... again.

August 27, 2026

My Toy Wagon
United States
Almost 2 years using the app
Helium replied September 1, 2026

Thank you for leaving this review. We'd love to know how improve our app, especially since you've been using Customer Fields for two years. We also appreciate the fact that you reached out to our Customer Success team, and they're still ready to assist you when you have the opportunity to reply to our last message. We're here whenever you need us.

August 24, 2026

Diamond Banc Vault
United States
About 1 year using the app
Helium replied August 25, 2026

Thank you for taking the time to leave this review. I'd love to know more about how Customer Fields could serve your store better. Are their features you'd like to see, or is there a way we can come along side you to accomplish your goal? I'd love to hear more. Please reach out to support.
Looking forward to hearing from you.

August 21, 2026

Enjoy The Wood B2B
United States
Over 2 years using the app
Helium replied August 21, 2026

Fantastic! Thank you for leaving this review. It's really going to help put Customer Fields on the map (get it?). 🗺️

August 19, 2026

J. Wilkinson Chair Company
United States
Over 2 years using the app
Helium replied August 20, 2026

Woah, those are some pretty amazing chairs 👏🏼 Thank you for leaving this review and we hope Customer Fields continues to provide the solution to your registration needs.

August 9, 2026

東京法令出版
Japan
Over 1 year using the app
Helium replied August 11, 2026

レビューをいただき、ありがとうございます。お時間を割いて当アプリを評価してくださったことに感謝申し上げます。

August 7, 2026

EWTO ITALIA
Italy
11 months using the app
Helium replied August 11, 2026

Grazie per questa recensione. Apprezziamo che tu abbia dedicato del tempo a recensire la nostra app. Facci sapere se possiamo fare qualcosa per migliorarla per te.

August 2, 2026

Katt.Cosmic
South Africa
Almost 2 years using the app
Helium replied August 3, 2026

Thank you for taking the time to review our app 😊