Reviews (223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this tool is a central hub for customer communication, unifying WhatsApp, email, Facebook, Instagram, and more across stores and high-volume teams. They highlight powerful WhatsApp marketing and automation, smooth Shopify integration with dynamic variables, and helpful helpdesk features like ticketing, tagging, and analytics. Performance and pricing are praised, and support is described as fast, hands-on, and responsive to feature requests.
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DelightChat makes WhatsApp marketing & customer support a breeze for small businesses, even for non-techies. Plus, their support is fantastic!
Hi Team Crystal Abaya Studio,
Thank you for your wonderful review! We’re thrilled to hear that DelightChat has made WhatsApp Marketing and Customer Support easy for your Business. It's great to know that you find our platform extremely user-friendly.
We’re also delighted to hear your positive feedback about our Support Team. If you ever need any assistance or have further feedback, please don't hesitate to reach out.
Best regards,
Thejus
We are very happy with Delight Chat. It simplifies many of our process for customer interaction & engagement. We are looking forward to a UI available in desk view for the mobile version as well. Great app!!
Hi Team Thenmozhi Designs,
Thank you so much for your kind words! We're thrilled to hear that DelightChat has been instrumental in simplifying your customer interaction and engagement processes.
Your satisfaction is our top priority, and we're continuously working to enhance our platform to meet your needs.
We appreciate your feedback regarding the UI availability in desk view for the mobile version, and we'll certainly take it into consideration for future updates. Thank you for choosing DelightChat, and we look forward to continuing to serve you with excellence!
Regards,
Thejus
DelightChat is incredibly valuable, user-friendly, and backed by an exceptionally proficient support team.
Dear Alaa,
I wanted to express my heartfelt gratitude for your recent review of DelightChat. Your kind words mean the world to us, and we're thrilled to hear that you find our platform valuable, user-friendly, and appreciate our proficient support team.
At DelightChat, we are committed to providing our users with the best possible experience, and your feedback reinforces that we're moving in the right direction. Knowing that our efforts have made a positive impact on your experience is incredibly motivating for our entire team.
We will continue to work tirelessly to maintain the high standards that you've come to expect from us and to further improve our platform to meet your needs even better.
Once again, thank you for taking the time to share your thoughts and for being a part of the DelightChat community. If you ever have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Warm regards,
Baz
App is very good, can see customer history and chat is supportive. Highly Recommend this app for whatsapp
Hi Aparna, thank you for placing your trust in DelightChat. We look forward to serving you and the EltheCook team better in the future!
Excellent App ,perfect for drop shipping and excellent team which helps in solving all your implementation questions
Thank you for your review! We hope to keep adding value to your team and Pogo Cycles! :)
This is app has a good interface. I've faced difficulties with other apps and have found this to be the best out of them.
Thank you RugWeave team for trusting us! We hope to continue delighting you and your customers.
Baz from Delight Chat used this to help me with questions I asked and resolved them through chat on Delight Chat Support Chat.
It has been my pleasure to interact and work with a mission-driven team as the Wisdom of the Womb's. Thank you for sharing your appreciation, it means a lot to me. I look forward to continue working closely in future as well!
Warm regards,
Baz (Partnerships @DelightChat)
DelightChat has really great customer service. Very helpful and prompt with replies. DC has been a great app for our business !
Thank you for your stellar review! We're thrilled to hear that our customer service has been a highlight of your experience with DelightChat.
Knowing that our app has been beneficial for your business is music to our ears. 🎵
Remember, we're always here for you, ready to assist whenever you need us. Thanks for being a part of our DelightChat family.
Excellent service. Everything went very fast and very well. Very professional and the app is really useful in all ways. I would recommend it to anyone.
We are so happy reading your motivating words, Zhivago Team! Thank you for this review. :)
Wishing the best,
DelightChat
Great app, really has helped us streamline communication with our customers. A must have for shopify stores. The support of this app is second to none!
