Reviews (223)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable all‑in‑one tool for WhatsApp marketing and support with smooth Shopify integration. They highlight automated order updates, post‑purchase flows, and targeted broadcasts that boost engagement and reduce manual work. Teams like the unified inbox across channels and stores, intuitive setup, and solid mobile app. Many say it improves operations, customer satisfaction, and conversions, with responsive, hands‑on support and good value pricing.

October 29, 2024

We have recently started using Delight Chat and the experience has been very good so far. The team is extremely helpful and always available to help. There are a lot of features in the app, which we have started using. Am sure this will help us improve our business

King of Salads
India
5 months using the app
DelightChat replied December 13, 2024

Hi Team King of Salads,

Thank you for sharing your experience! We're delighted to hear that your journey with DelightChat has been smooth so far and that our team has been able to assist you whenever needed. It's great to know you're exploring the app's features, and we're confident they'll help you achieve your business goals. We're here to support you every step of the way!

Regards,
Thejus

October 16, 2024

great product! effectively helps us market to and communicate with our audiences efficiently

FAE BEAUTY
India
About 2 years using the app
DelightChat replied October 21, 2024

Hi Team FAE BEAUTY,

Thank you for your wonderful feedback! We’re delighted to hear that DelightChat is helping you market to and communicate with your audiences efficiently. If there’s anything else we can do to enhance your experience, feel free to reach out—we’re always here to assist!

Regards,
Thejus

October 16, 2024

Great experience with Delight Chat app. The support team is really helpful and responsive. They resolve all queries quickly. Really happy to have found them for my whatsapp marketing needs. Highly recommended!

Chikan Kalakaari
India
About 1 month using the app
DelightChat replied October 21, 2024

Hi Team Chikan Kalakaari,

Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with DelightChat and that our support team has been helpful and responsive. It’s wonderful to know we’re meeting your WhatsApp marketing needs. Your recommendation means a lot to us! If you ever need further assistance, don’t hesitate to reach out—we’re always here to help.

Regards,
Thejus

August 22, 2024

Have been using DC for sometimes now, very easy to use platform. Great customer support and very competative pricing. Would recommend DC over other platform.

Ganga Fashions
India
10 months using the app
DelightChat replied October 18, 2024

Hi Team Ganga Fashions,

Thank you for your kind words! We’re so glad to hear that you find DelightChat easy to use and that our customer support and pricing have met your expectations. Your recommendation means a lot to us! If you ever need anything or have more feedback to share, don’t hesitate to reach out—we’re always here to assist.

Regards,
Thejus

August 12, 2024

The platform is user-friendly, allowing us to efficiently manage customer interactions and streamline communications.

The S Studio Online
India
6 months using the app
DelightChat replied October 21, 2024

Hi Team S Studio Online,

Thank you for your great feedback! We’re so glad to hear that you find the platform user-friendly and that it’s helping you efficiently manage customer interactions and streamline communications. If you ever need any further assistance, feel free to reach out—we’re always here to help!

Regards,
Thejus

August 9, 2024

This app is easy to use and their team makes whatsapp group where they solve all your doubts. Thankyou

SAMA by Rakhi
India
3 months using the app
DelightChat replied October 21, 2024

Hi Team SAMA by Rakhi,

Thank you for your kind feedback! We’re delighted to hear that you find the app easy to use and that our WhatsApp Support Group has been helpful in resolving your doubts. We're always here to ensure you have the best experience possible. If you ever need further assistance, feel free to reach out!

Regards,
Thejus

July 12, 2024

We tried different solutions for WhatsApp Marketing and found Delight Chat to have a fair offering for its valued features. The Delight Chat team is very prompt and supportive.

The Banyan Tee
India
2 months using the app
DelightChat replied October 21, 2024

Hi Team The Banyan Tee,

Thank you for your positive feedback! We’re thrilled to hear that you found DelightChat to be a great solution for WhatsApp marketing and that our features meet your needs. Our team is dedicated to providing prompt and supportive service, and we appreciate your recognition of their efforts. If you have any questions or need further assistance, don’t hesitate to reach out—we're here to help!

Regards,
Thejus

Edited July 15, 2024

Delightchat exceeded expectations! The team was incredibly quick and helpful, providing outstanding support. The API platform is super easy to work with, making integration a breeze. Don't think twice, much recommended.

TRAPIN
India
17 days using the app
DelightChat replied October 21, 2024

Hi Team TRAPIN,

Thank you so much for your fantastic feedback! We’re thrilled to hear that DelightChat exceeded your expectations and that our team provided quick and helpful support. It’s great to know that you found our API platform easy to work with and that integration was a breeze for you. Your high recommendation means a lot to us! If you ever need anything else, feel free to reach out—we're always here to assist.

Regards,
Thejus

June 13, 2024

seamlessly helps us do customer care and customer whatsapp outbound on one platform. i am a satisfied customer.

Gully Labs
India
2 months using the app
DelightChat replied October 21, 2024

Hi Team Gully Labs,

Thank you for your wonderful feedback! We’re glad to hear that DelightChat is helping you seamlessly manage customer care and WhatsApp outbound communications on one platform. Your satisfaction is our top priority, and we appreciate your support! If you have any questions or need further assistance, feel free to reach out—we're always here to help!

Regards,
Thejus

June 11, 2024

Been using DelightChat for quite sometime.

I think what really shines out is the RESPONSE Speed of the team.

Believe it or not, changes and help from the customer service is like really really fast.

You have question? Bang! Answered in 10min.

So far so good. Keep it up

Jolicare MY
Malaysia
About 2 years using the app
DelightChat replied October 21, 2024

Hi Team Jolicare MY,

Thank you for your amazing feedback! We’re thrilled to hear that you’ve had such a positive experience with DelightChat and that our team's response speed has made a difference for you. It’s great to know that we’ve been able to provide quick answers to your questions. Your encouragement means a lot to us, and we’ll continue to strive for excellence. If you ever need anything else, feel free to reach out—we're always here to help!

Regards,
Thejus