Reviews (223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable all‑in‑one tool for WhatsApp marketing and support with smooth Shopify integration. They highlight automated order updates, post‑purchase flows, and targeted broadcasts that boost engagement and reduce manual work. Teams like the unified inbox across channels and stores, intuitive setup, and solid mobile app. Many say it improves operations, customer satisfaction, and conversions, with responsive, hands‑on support and good value pricing.
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I find this app amazing to fulfil my what's app related requirement and also to track Facebook, instagram and email at one place. Support is superb.
Hi Team Jenni and Janki,
Thank you so much! We’re thrilled that DelightChat is helping you manage all your channels in one place. It means the world to us that you’re loving the support too. We’re here for you whenever you need!
– Balaji from DelightChat Support Team
We just started using this application and it's really good. The setup was also very smooth, special thanks to Nithya from the team.
Can trust them 100%. Go for it.
Hi Team Nilam India,
Thank you so much for your wonderful review! We’re thrilled to hear that you had a smooth setup experience and that Nithya was able to assist you effectively. Your trust means a lot to us, and we’re always here to help you in any way we can.
If you ever need further assistance, please don’t hesitate to reach out.
- Baz from DelightChat Support Team
The app is fantastic, and the customer support is exceptional! Always accessible and eager to accommodate every request. Our POC Dharmapriya is always available to assist and help us.
Hi Team Bow & Square,
Thank you so much for your wonderful review! We're delighted to hear that our support team, especially Dharmapriya, has been able to assist you effectively. Your satisfaction is our top priority. Please feel free to reach out if you need any further help.
- Baz from DelightChat Support Team
They are very cooperative and quick in their response which is the most important thing you want from an app.
Hi Team Name Strings,
Thank you for your kind feedback! We're glad to hear that you've had a positive experience with our team's responsiveness and cooperation. Providing timely support is a top priority for us, and we're happy to know it's making a difference for you. We're here whenever you need us!
Regards,
Thejus
Nithya was extremely helpful and patient. She helped me setup API automation on a step-by-step basis and took time to do her research and get back to me wherever we were stuck.
Will definitely ask her for support if required in the future.
Hi Team Mora Taara,
Thank you so much for your kind words! We're delighted to hear that Nithya was able to support you effectively with setting up API automations. Her dedication and patience truly reflect our commitment to helping our users succeed. We will pass along your appreciation to her. Don’t hesitate to reach out—she and our team are always here to help!
Regards,
Thejus
for me feels good and all inboxes at once to chat and get good business
Hi Team PINK AND BLUE COSMETICS,
Thank you for your feedback! We're glad to hear that having all your inboxes in one place has made things easier and helped you manage your business more effectively. We're here to support you as you grow—thank you for choosing DelightChat!
Regards,
Thejus
The App covers all my WhatsApp requirements, the control panel is simplified and the customer service makes it even easier to reach the provided features.
Hi Team ReStyle,
Thank you for your valuable feedback! We're thrilled to hear that DelightChat meets all your WhatsApp needs and that you find the control panel easy to use. It's also wonderful to know our customer service team has helped make your experience even smoother. We're committed to providing both powerful features and excellent support—thank you for being with us!
Regards,
Thejus
We are connected with delightchat from last several months and i think it's much more comfortable and easy to way make a connection with your clients
Hi Team La Brocante,
Thank you for your thoughtful feedback. We truly appreciate your continued support over the past several months. It's wonderful to know that DelightChat has helped simplify and enhance your client communication. We remain committed to providing you with the best possible experience and look forward to serving you for many more months to come.
Regards,
Thejus
One of the best, simple & trustworthy app for your customer queries & whatsapp marketing. No fuss, simple & easy to use tools for your team. Their support team is very responsive & solves your doubts quickly. Go for it.
Hi Team Odd Giraffe,
Thank you so much for your kind words! We’re thrilled to hear that you find DelightChat simple, trustworthy, and easy to use for both customer queries and WhatsApp marketing. It’s great to know that our support team has been responsive and helpful. We’re here to ensure your experience continues to be seamless. Thank you for recommending us!
Regards,
Thejus
DelightChat is central to our marketing and retention flows. The support team is prompt and helpful.
Hi Team Binks,
Thank you for sharing your experience! We're thrilled to be at the heart of your marketing and retention flows. It’s great to hear that our support team has been prompt and helpful—your success is always our priority!
Regards,
Thejus
