Reviews (223)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable all‑in‑one tool for WhatsApp marketing and support with smooth Shopify integration. They highlight automated order updates, post‑purchase flows, and targeted broadcasts that boost engagement and reduce manual work. Teams like the unified inbox across channels and stores, intuitive setup, and solid mobile app. Many say it improves operations, customer satisfaction, and conversions, with responsive, hands‑on support and good value pricing.

August 1, 2025

Dharm Priya is excellent and super helpful with lot of patience
Thankyou so much Delightchat !!

Whimsy Beauty
India
About 2 years using the app
DelightChat replied September 5, 2025

Hi Team Whimsy Beauty,

Thank you for the kind words! We’re so happy to hear that Dharmapriya was able to support you with patience and care. We’ll be sure to pass this along to her, it’ll make her day!

– Balaji from DelightChat Support Team

July 28, 2025

Great app! Very seamless and easy integration to multiple platforms & support channels. Support team also very responsive and helpful in resolving issues. Recommended!

Blood SG
Singapore
About 1 month using the app
DelightChat replied September 5, 2025

Hi Team Blood SG,

Thank you so much for the glowing review! We’re thrilled that you find the app seamless and easy to integrate across platforms. Delighted to know our support team has been responsive and helpful, we’re always here when you need us!

– Nithya from DelightChat Support Team

July 11, 2025

DelightChar has been an amazing addition to our sales process. Communicating with customers is seamless and provides an additional layer of communication to our customers.

The customer service of DelightChat is superb, very minimal waiting time and clear and informative instructions.

Hardwoodfloorstore
United Kingdom
9 months using the app
DelightChat replied July 14, 2025

Hi Team Hardwoodfloorstore,

Thank you for such a thoughtful review! We’re so glad to hear that DelightChat has helped enhance your sales process and customer communication. It's great to know our support team has been prompt and helpful - we’re always here whenever you need us.

– Nithya from DelightChat Support Team

June 23, 2025

Super super Customer Service. Makes your work easy. Allows you to tap into Whatsapp Marketing as well, couldn't ask for more.

Ikojn
Kenya
19 days using the app
DelightChat replied June 24, 2025

Hi Team Ikojn,

Thank you so much for the kind words! We're glad to know that DelightChat has been helpful for both your customer service and WhatsApp marketing efforts. We truly appreciate your support!

– Nithya from DelightChat Support Team

May 28, 2025

Love the app, works great and a great service as well from the delight team.

LORENZA
Mexico
Over 2 years using the app
DelightChat replied May 29, 2025

Hi Team Lorenza,

Thank you so much for the love! We're thrilled to hear that the app is working great for you and that our team’s support has made a difference. We're always here to help!

– Balaji from DelightChat Support Team

May 28, 2025

Good app. Gets the Job done, clutter-free and easy to use for the marketing team.

ZLADE
India
11 months using the app
DelightChat replied May 29, 2025

Hi Team ZLADE,

Thank you for the great feedback! We're so glad DelightChat is helping your team stay productive and organized. We're here if you ever need anything!

– Nithya from DelightChat Support Team

May 22, 2025

We have been using for more than an year. good automation options. Also like their service .

The Indi Mums
India
Over 1 year using the app
DelightChat replied May 24, 2025

Hi Team The Indi Mums,

Thank you so much for your continued trust over the past year! We’re glad to hear you’re enjoying the automation features and our service. It’s always a pleasure to support your team - we're here whenever you need us.

– Balaji from DelightChat Support Team

May 20, 2025

Been using this app for a few years now - works really well and the support is also prompt! Would recommend!

Floral Art by Nandini (A unit of R S creations and designs)
India
Almost 3 years using the app
DelightChat replied May 21, 2025

Hi Team Floral Art,

We truly appreciate your continued trust in us over the years. It’s wonderful to hear that DelightChat continues to meet your needs and that our support has been prompt. Thank you for recommending us!

– Dharmapriya from DelightChat Support Team

May 20, 2025

DelightChat has been a game changer to us and for customers support. It’s easy to use helps us manage WhatsApp conversations efficiently, and the support team is always responsive. Highly recommend

Homelux Kenya
Kenya
10 months using the app
May 19, 2025

Easy navigation , Excellent Service Support, Very useful and Time saving Helpdesk Tool.

romsons.in
India
About 3 years using the app
DelightChat replied May 20, 2025

Hi Team Romsons,

Thank you so much for the wonderful feedback! We’re thrilled to hear that you find DelightChat useful and time-saving. It's great to know our service and interface are helping streamline your support.

– Balaji from DelightChat Support Team