Reviews (223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable all‑in‑one tool for WhatsApp marketing and support with smooth Shopify integration. They highlight automated order updates, post‑purchase flows, and targeted broadcasts that boost engagement and reduce manual work. Teams like the unified inbox across channels and stores, intuitive setup, and solid mobile app. Many say it improves operations, customer satisfaction, and conversions, with responsive, hands‑on support and good value pricing.
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Overall, it was a great experience, from onboarding and integration to day-to-day usage and issue resolution. DC supported us at every step.
Thank you for the thoughtful feedback, IndiThings!
We’re so happy to hear that the onboarding and integration experience was smooth, and that our team could support you throughout.
– Balaji from DelightChat Support Team
WE have integrated the app and setting up the whatsapi . Team is helpful and curtious and walked through the details and being very patient, so far the services are good .
Thank you for the kind words, AdornbyIris!
So glad to hear the team was helpful and patient during your setup. We’re always here to support you!
- Dharmapriya from DelightChat Support Team
Amazing customer support!
The app itself is great, but the support team is what really makes it stand out. I had a small issue with configuration and Support Agent jumped in immediately to fix it. It’s rare to get such fast responses. 10/10 service.
Hi Team Eklipz,
Thank you for the amazing feedback! We’re so glad our support team could step in and resolve things quickly for you. Fast, reliable service is exactly what we strive for and it’s wonderful to hear it’s made a difference!
– Nithya from DelightChat Support Team
I’m very satisfied with the support from the DelightChat team. They’re always quick to respond, extremely helpful, and genuinely care about solving my queries. Their guidance has really helped me understand and make better use of the platform. Excellent service overall — highly recommended!
Hi Team maxxspeed,
Thank you for the amazing feedback! We’re so happy to hear that our team has been helpful and responsive. It’s great to know we’ve made a positive impact on your experience with our WhatsApp marketing dashboard. We’re always here if you need us!
– Balaji from DelightChat Support Team
Dharmapriya S is ULTRA supportive, an excellent guide in setting up this service. Thank you so much!
Hi Team Mister Miller,
Thank you so much for the kind words! We’re so happy to hear Dharmapriya was able to guide you smoothly through setup. We'll definitely pass your appreciation along to her - feedback like this means the world to us!
– Nithya from DelightChat Support Team
everything is amazing, prices are very resunable compared to what you are getting, and one of the best customer support experiences I have ever had
Hi Team بساطة,
Thank you for such a glowing review! We’re thrilled to know you’ve had an amazing experience with both our pricing and customer support. It’s been a pleasure having you with us for nearly two years - we truly appreciate your continued trust!
– Dharmapriya from DelightChat Support Team
Amazing support and easy to use
DelightChat has made WhatsApp marketing so much easier for our store. The setup is simple, and their customer support is amazing — always prompt and ready to help with any questions. Highly recommend!
Hi Team Baboons,
Thank you so much for the lovely review! We're thrilled to hear that DelightChat is making WhatsApp marketing easier for your store. It means a lot to know our support team has been prompt and helpful. We're always here when you need us!
– Dharmapriya from DelightChat Support Team
Great customer service. No delays, works as expected and makes communication very efficient. Great work Delightchat team !
Hi Team Simona Flowers,
Thank you for your kind words! We’re so happy to hear that DelightChat has helped streamline your communication and that our service has been smooth and delay-free. Your support means the world to us!
– Balaji from DelightChat Support Team
Delight has been a great partner for Whatsapp Marketing. I would definitely recommend especially for their customer service.
Hi Team Nete,
Thank you for the wonderful review and for trusting us with your WhatsApp Marketing! We’re so happy to hear that our customer service stood out. It’s been a pleasure partnering with your team.
– Nithya from DelightChat Support Team
over it is a satisfactory experience, but the system of whatsapp group was more approachable and easier for queries
Hi Team Doft Candles,
Thank you for your honest feedback and for being with us for nearly two years - it truly means a lot! We hear you on the preference for WhatsApp group-based support.
To share a bit of context: we’ve now shifted to supporting all our merchants via a dedicated WhatsApp number. You’ll still get the same human support, but this setup helps us streamline conversations as we grow, ensuring that no query gets missed in a busy group.
That said, we're always looking for ways to make support feel even more personal and approachable. If there’s anything we can do to make your experience smoother, we’d love to hear from you!
– Baz from DelightChat
