Reviews (129)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for flexible, distance‑based local delivery pricing when Shopify’s native tools fall short. They like setting minimum plus per‑mile fees, radius‑based zones, and rules by product weight, often alongside Zapiet. Many say it’s easy to configure, highly accurate, and saves custom‑development costs. Long‑time users call it essential for their businesses, and consistently praise the fast, hands‑on, and tailored support.
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Lots of great features!
Jessica and Jeanette was really helpful. Thanks
Hi Spencer,
Thank you for taking the time to leave a review, it's much appreciated!
I'm so pleased that your rates for same-day local delivery via our Zapiet - Rates by Zip Code app are being generated to checkout and your beautiful flowers can be delivered.
If you have any other questions down the road, please do not hesitate to send a message.
Warm regards,
Jessica
aplikace funguje dobře, na podpoře velmi ochotný pan Rutvik, který mi pomohl vyřešit můj problém
Support for this app is amazing. The app its self really works for our business with little to no problems
Thank you so much for the wonderful 5-star review!
I’m really glad to hear that Rates by Distance is working well for your business and helping you manage your delivery pricing smoothly with little to no issues. It’s great to know the app is supporting your operations reliably.
Your kind words about the support truly mean a lot, and if you ever need any assistance with your setup, delivery rates, or configurations, I’m always here and happy to help.
Srivastav
I run a floral shop and this app allows me to easily charge different rates based on distance. There are times when I need help figuring out how to set things up within the apps and the customer support is always so helpful! Today, Genesis was very helpful in helping me figure out why I was getting an error today and worked with me to fix the problem!
Hi Elizabeth,
Thank you so much for the kind words!
I’m really glad we were able to get those shipping profile products and rates by distance sorted out for you today. It was a pleasure working through the error together to make sure your floral shop's delivery settings are working properly.
We’re always here whenever you need a hand with your setup. Wishing you a wonderful and busy season with Calma Floral!
Best regards,
Genesis
Excellent app and even better support! Big thanks to Sandy, Maria, and the whole team for their amazing support. They were incredibly helpful, fast, and professional. They went above and beyond to fix our issues and configure everything perfectly for our store. Highly recommend Zapiet for any Shopify merchant!
Hello Aleks,
Thank you so much for taking the time to leave us a review. Our team has truly enjoyed working with you and making sure everything was operating smoothly. Please feel free to reach out to us again if you require any further assistance.
All the best,
Sandy
yes very helpful and persistant and patient :)
Hello Sandra,
Thank you for the wonderful review! We’re so glad we could help and that your experience with our support team was a positive one. Your feedback means a lot to us, and we truly appreciate your patience throughout the process. Please don’t hesitate to reach out if there’s ever anything else we can assist you with.
Best wishes,
Rutvik
Customer support was very helpful, explained things clearly, and worked quickly to help solve my issue.
Hello Whitney,
Thank you so much for your feedback! I’m glad I could assist you with integrating Zapiet - Pickup + Delivery and Zapiet - Rates by Distance to help ensure the right delivery rates. We'll only be a few clicks away, if ever you have more questions or need assistance.
All the best,
Sandy
Outstanding service, super nice and I had full confidence he was going to fix it the entire time!
Thank you so much for the wonderful 5-star review!
I truly appreciate your kind words and I’m really glad I could help resolve everything smoothly. It’s great to know Rates by Distance is now working reliably for your store, giving you accurate and flexible control over your delivery pricing.
Your trust means a lot, and I’m always here to make sure everything continues running exactly as you need. If you ever need further assistance or want to refine your setup, I’m always happy to help.
Srivastav
This app is awesome! Using this in combination with the Zapiet - Pickup + Delivery app has finally allowed us to offer local delivery to our customers fairly.
After spending hours going around in circles trying to make certain parts work, I finally reached out to support and they were SO incredibly helpful, even fixing some issues I hadn't realized were there!
Having quality support makes a big difference, and their support is top-notch!
Hi there!
Thank you so much for the fantastic review. It was a pleasure helping you out. If you ever need a hand, don’t hesitate to reach out to us anytime!
Best regards
Betty
