Reviews (129)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for flexible, distance‑based local delivery pricing when Shopify’s native tools fall short. They like setting minimum plus per‑mile fees, radius‑based zones, and rules by product weight, often alongside Zapiet. Many say it’s easy to configure, highly accurate, and saves custom‑development costs. Long‑time users call it essential for their businesses, and consistently praise the fast, hands‑on, and tailored support.
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Great customer service and a very functional app! I look forward to working with Zapiet in the future.
Awesome to hear the app’s working well for you and that our customer service hit the mark! We’re looking forward to working with you too and supporting you every step of the way. – Thanks, Sam
Support team has been extremely helpful!! Managed to get my shop up and running in no time. Thank you team!
Hi there,
It was a pleasure to help you get your store up and running! Please reach out if you ever need help with anything else :)
All the best and have a great day!
Flora
Service was patient & excellent - appreciate the assistance. Worked through a number of aspects of the app re: shipping
Hi there,
Thanks for the lovely review!
It was a pleasure to get you up and running with our app.
Should you need anything else, you know where to find us.
Thanks and wishing you a wonderful day,
Klaudia
Jessica is the best! Helped me with my issue so fast! I would recommend this app to anyone especially if you are in retail.
Hi there,
Thank you for your review, it is much appreciated
It was my pleasure helping you with the rates section of our Zapiet Rates by Distance app and ensuring your customers are charged accordingly.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
I use zapiet to charge my local customers within 10 miles free delivery and others $9.95. It did exactly what I needed and I get amazing support from zapiet when I need it!
It’s awesome to hear that the app is working perfectly for your delivery needs! Glad to know our support team has been there when you needed them. We’re always here to make sure things keep running smoothly for you! – Thanks, Sam
I have communicated with Jessica a few times regarding different issues! She's always very responsive, provides the best customer service resolves my issue in a timely manner!
Hi Samuel,
Thank you so much for your kind words and for taking the time to leave this review!
It’s always a pleasure assisting you, and I’m really glad I’ve been able to help resolve your questions quickly and effectively. Your feedback truly means a lot and motivates me to keep providing the best support possible.
If anything else comes up, please don’t hesitate to reach out.
Warm regards,
Jessica
We had a Shopify Expert code a new cart for us...it didn't work and we spent a lot of money. But we found Zapiet and the app is exactly what we need and wanted. And the customer service is beyond amazing!
Sorry to hear about the trouble with the custom cart—those situations can be frustrating, especially after investing time and money. Really glad Zapiet turned things around for you and gave you exactly what you were looking for. And it’s awesome to hear our support team made the experience even better! – Thanks, Sam
We've been using this app since forever and we absolutely love it. In all these years we've only had two issues and they were solved very fast. Jessica helped me today and she was amazing! Thank you Jessica!
Hi Christian,
Thank you so much for your kind words and review.
It was my pleasure helping you today with our Delivery Rates by Distance & Store Pickup + Delivery apps.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
I can't say enough great things about the excellent customer service I receive from Zapiet. Jessica was able to troubleshoot and solve an odd issue with the Rates by Distance app within a matter of minutes. I was so grateful!
Thanks so much for the kind words! I’m really glad to hear the app and the Zapiet integration are working well for you. I'll make sure there is a huge shoutout to Jessica for doing an awesome job—I’ll make sure she sees this! We’re always here if you need anything. – Thanks Sam
J'ai utilisé cette application pour pouvoir mettre en place des frais de livraison par distance autour de notre boutique. Il existe beaucoup de fonctionnalités pour affiner son tunnel d'achat. Le support m'a été d'une grande aide, merci Kitty !
Bonjour,
Merci d'avoir pris le temps de nous laisser un commentaire, ce fut un plaisir de travailler avec vous. Je suis heureuse qu'avec Store Pickup + Delivery et Delivery Rates by Distance, nous ayons pu créer la meilleure expérience de paiement possible pour vos clients.
Si vous avez besoin d'aide à nouveau, n'hésitez pas à nous contacter à tout moment.
Meilleurs vœux,
Kitty
