Zapiet ‑ Rates by Zip Code

Zapiet ‑ Rates by Zip Code

Reviews (143)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably handles postcode-based delivery and shipping rules, including local zones, same/next-day options, curbside pickup limits, and complex UK region pricing where Shopify falls short. Setup is described as simple and logical, with powerful wildcard postcode matching. Many praise fast, hands-on live chat support for troubleshooting, theme and checkout fixes, bulk updates, and integrations, and feel the higher price is justified.

September 11, 2026

Very sweet very helpful, highky recommend

Australia Kelly Gany
Australia
4 days using the app
April 18, 2026

Thank you Jessica for your help, and to Zapiet team in General, always responsive and helping us to solve any issues/ configurations.

Magic World Flowers
United States
Over 1 year using the app
Zapiet replied April 19, 2026

Hi Angely,

Thank you so much for your kind words and for taking the time to leave a review, it really means a lot.

I’m really glad I could help, and it’s great to hear that you’ve had a positive experience with the team as well.

If you ever need anything further with Zapiet - Rates by Zip Code, please do not hesitate to reach out.

Warm regards,
Jessica

January 16, 2026

Absolutely brilliant app and even better customer support. I had a tricky setup with multiple postcodes and delivery rules, and the support team guided me through everything step by step. They replied quickly, understood exactly what I needed, and even helped identify issues I didn’t realise were causing problems.

Everything is now working perfectly, and it’s saving me a huge amount of time and hassle. If you need precise postcode control and responsive support, this is the app to get. Highly recommended!

Cambridge Kayaks
United Kingdom
Over 5 years using the app
Zapiet replied January 17, 2026

Thank you so much for taking the time to leave such a thoughtful review. I’m really happy to hear that the app is working perfectly for you now.

I know setting up multiple postcodes and delivery rules can be challenging, so I’m glad I was able to guide you through everything and help identify the issues causing the trouble. Knowing it’s now saving you time and hassle makes it all worthwhile.

If you ever need help in the future or want to make further adjustments, don’t hesitate to reach out. I truly appreciate the recommendation and your trust in our Zapiet – Rates by Zip Code!

Warm regards,
Sandy

Edited April 30, 2026

Betty was amazing. Super helpful and got me all set up with my products. Thanks a lot!

Gal in the Glen
United States
18 days using the app
Zapiet replied April 13, 2026

Hi Kevin!

Thank you so much for your wonderful review! I’m glad I could assist with setting up your rates. If you ever need any further help, feel free to reach out anytime.

Best regards
Betty

October 17, 2025

This app does not work simply for subscription based website. I dealt with many of their support members and none of them were able to fix the issue. I do not recommend and still waiting for a refund...

POOPEEPOTTY
Canada
3 months using the app
Zapiet replied October 17, 2025

Hi there,

I’m sorry to hear about your experience. Our Zapiet - Rates by Zip Code app is to generate different rates via zip codes both for local delivery & shipping and your subscription app would be to manage subscriptions.

I have reached out and would love a chance to review your case.

Looking forward to getting this resolved,
Jessica

February 10, 2025

Fantastic. Installed as I needed shipping rates for UK Highlands and Islands. Support helped me identify I needed to create shipping zones for UK Highlands and Islands AND a UK zone without these postcode prefixes. Checkout now defaults shipping zones and charges depending on address added.

Brown Paper Packages Dev
United Kingdom
About 2 hours using the app
Zapiet replied February 13, 2025

Hi Dan,

Thank you so much for the 5-star rating! I greatly appreciate you! We're here for you if you have questions or need help with Rates by Zip Code. Happy I was able to help set up your zones and get everything ready. (:

Have a lovely week!

Warm regards,
Kristine

June 25, 2024

I have been using Zapiet and have reached out countless times because our customers are unable to complete their purchases. The issue is always with Zapiet. Despite setting our products to "continue selling when out of stock," the app prevents customers from selecting shipping options when an item is out of stock, even if the items have plenty of inventory in our shipping location. I can't understand, why would an online customer trying to place a delivery order not being able to get shipping options because one of my retail stores doesn't have inventory. MAKE IT MAKE SENSE. This frustrating problem has cost us sales and has not been resolved despite numerous attempts to get support. I hope they address this issue soon.

ketolibriyum
Canada
6 months using the app
Zapiet replied July 11, 2024

Hi,

I am sorry that you experienced frustrations using our app. It appears this review was intended for a different app, Zapiet - Pickup + Delivery, as our app Zapiet - Rates by Zip Code does not interact with inventory levels. As mentioned on the reply to your review on the Zapiet - Pickup + Delivery app, we have now implemented a fix for your inventory issue.

Best wishes,

Bogi

April 18, 2024

The app works beautifully for our landscape supply store that delivers dump truck loads to local customers. The customer service is absolutely stellar any time I have questions or need help reconfiguring anything. We've been using Zapiet Rates by Zip Code paired with Zapiet PickUp & Delivery for 4 years and I couldn't be happier!

The Rock Pile Garden Center
United States
Almost 4 years using the app
Zapiet replied April 22, 2024

Hello Jennifer,

Thank you for taking the time to leave us this review. I'm so happy to know that we have been able to support your business for so long ! Don't hesitate to reach back, if ever you need assistance.

All the best,

Sandy

March 7, 2024

For two years, Zapiet has flawlessly managed my Shopify store's deliveries. Their customer service is unmatched—quick and efficient. Jessica's assistance has been invaluable for streamlining operations. Highly recommend for reliability and excellent service!

Balloon Expert
Canada
Over 2 years using the app
Zapiet replied March 10, 2024

Hi Stéphanie,

Thank you so very much for leaving such a lovely review for our Delivery Rates by Zip Code app

It was my pleasure helping you to streamline your operation and to make certain that the correct rates appear at checkout.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica

Edited September 11, 2026

A smart app that is consistent, logical to set up and works well with shopify features. A real game changer in managing and optimizing delivery revenue for our online floral store.
Great support team too, Betty was very responsive, attentive and helpful.

Spruce Flowers and Events
United States
About 8 years using the app
Zapiet replied February 23, 2024

Hi Simon,

Thanks for the wonderful review!

We're always happy to help our merchants with improving or troubleshooting items, even if these sometimes points fall outside the scope of our own apps!

Rest assured we are committed to offer our merchants the best experience out there!

-Steph