Zapiet ‑ Rates by Zip Code

Zapiet ‑ Rates by Zip Code

Reviews (144)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably handles postcode-based delivery and shipping rules, including local zones, same/next-day options, curbside pickup limits, and complex UK region pricing where Shopify falls short. Setup is described as simple and logical, with powerful wildcard postcode matching. Many praise fast, hands-on live chat support for troubleshooting, theme and checkout fixes, bulk updates, and integrations, and feel the higher price is justified.

March 17, 2026

Great work! I had some tech issue and finally it has been reloved. Thanks Team

Gatsbyliving
Australia
5 days using the app
Zapiet replied March 18, 2026

Hi there!

Thank you so much for your kind review! I’m really happy to hear that I could help you resolve the issues. If you ever need any assistance in the future, please don’t hesitate to reach out.

Best regards
Betty

March 12, 2026

Srivastav was super communicative, helpful, and efficient

Solabee Flowers & Botanicals
United States
Almost 5 years using the app
Zapiet replied March 13, 2026

Thank you so much for the wonderful review!

I truly appreciate your kind words and I’m glad I could help resolve everything smoothly. It means a lot to know the support was clear, helpful, and efficient.

If you ever need anything again, I’m always here and happy to assist.

Srivastav

March 11, 2026

Maria was really helpful and patient. She was able to problem shoot and explain why there were issues. She resolved everything and even created a Loom video to show how to navigate the platform. Thanks Maria!

Choux
United States
Over 5 years using the app
Zapiet replied March 12, 2026

Hello Kathleen!

Thank you for such a lovely review! It was a pleasure to guide you through our apps. If you need anything else in the future do not hesitate in reaching back here.

Wishing you a lovely day,

María

June 9, 2026

Exc atencion al cliente

Touch and Go
Costa Rica
4 months using the app
Zapiet replied June 9, 2026

¡Muchas gracias por tu reseña!

Me alegra saber que tuviste una excelente experiencia con nuestro servicio de atención al cliente. Comentarios como el tuyo nos motivan a seguir brindando el mejor soporte posible.

Gracias por elegir Zapiet - Rates by Zip Code. Si necesitas ayuda en el futuro, no dudes en contactarnos.

Srivastav

June 8, 2026

Très bien :)

Chêne & Foyer
France
4 days using the app
March 5, 2026

Jessica was helpful, personable, funny and quickly fixed the problem we were experiencing, woot woot! Thanks Jessica!

Rikki Marcone Floral & Event Design
Canada
About 5 years using the app
Zapiet replied March 6, 2026

Thank you so much for the wonderful review and for using our Zapiet - Rates by Zip Code app! I’m really glad I could help get the issue sorted quickly. It was a pleasure chatting with you, and I truly appreciate the kind words.

If you ever need anything else, our team is always here to help. Woot woot!

Cheers,
Jessica

Edited March 10, 2026

great help from the support team! ROCKSTAR

Cakery Copenhagen
Denmark
About 1 year using the app
Zapiet replied February 28, 2026

Hi there,

Thank you for taking the time to leave a 5-star review for our Zapiet - Rates by Zip Code app. We are very grateful for your support and happy to hear you are enjoying the app.

If you ever have any questions or need assistance, please feel free to reach out. Our team is always glad to help.

Cheers,
Jessica

February 25, 2026

Maria in support is great

Metro Mattress
United States
2 months using the app
Zapiet replied March 7, 2026

Hi there!

Thank you for your review! If you need help down the line do not hesitate in reaching back, we are always happy to assist.

All the best,
María

February 11, 2026

Allan was great; the tech issues are the only reason it's not 5 stars. Despite the tech challenges, Allan consistently picked back up the conversation and helped me navigate the issues efficiently.

Pure Grass Farm
United States
About 1 hour using the app
Zapiet replied February 12, 2026

Hi! Thank you so much for the feedback. I’m glad I could help you navigate those hurdles efficiently. I truly appreciate your patience while we worked through the tech challenges to get your shipping rates by zip code running smoothly.

We are constantly improving our app's performance to ensure a 5-star experience for every merchant. If you need more help with your shipping zones or store setup, please don't hesitate to reach out!

Best,
Allan

January 27, 2026

Jessica was super helpful, thank you

EK BAKERY
United Kingdom
25 days using the app
Zapiet replied January 28, 2026

Hi there,

I want to thank you for your very kind words and review!

It was really nice chatting with you and helping with our Zapiet - Rates by Zip Code app!!!

Please do not hesitate to reach back out if you have any questions or need any assistance.

Warm regards,
Jessica