Zapiet ‑ Rates by Zip Code
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Reviews (144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably handles postcode-based delivery and shipping rules, including local zones, same/next-day options, curbside pickup limits, and complex UK region pricing where Shopify falls short. Setup is described as simple and logical, with powerful wildcard postcode matching. Many praise fast, hands-on live chat support for troubleshooting, theme and checkout fixes, bulk updates, and integrations, and feel the higher price is justified.
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The customer service I received was wonderful - I did what I could initially and when I got stuck Pavlo fixed all my issues quickly!
Hi Amy,
Thank you so much for your kind words! They've made my day. It's lovely to hear that I was able to resolve your issues quickly—please don’t hesitate to reach out if you need anything else.
Warm regards,
Pavlo
Betty was great. Super helpful and professional. Fixed our app integration just like that. Would give 10 stars if that was an option. Thanks Betty
Hi there!
Thank you for your kind words in your wonderful review. It was truly a pleasure assisting you with setting up the app. Please know that we are always here to lend a helping hand, so feel free to chat with us anytime.
Best regards
Betty
Amazing customer service, really fast response and helped me complete my task over 2 days. Highly recommended if you want to charge by weight to separate postcodes in the UK.
Hello Nigel!
I wanted to express my heartfelt thanks for your kind words and for taking the time to leave us a review! It was such a pleasure to assist you, and I'm thrilled that we could set up Rates by Zip Codes on your store for the UK!
If you need anything else at all, please don't hesitate to reach out. We're always right here and excited to help!
Thank you once again for the review; it truly means a lot to us.
Warm regards,
Leo, Angelo, and Laura
Jessica on support team is super helpful and kind. Great app for Shopify and great support
Hi Colt,
Thank you for taking the time to leave a wonderful review (:
I'm so glad that I was able to help with our Delivery Rates by Zip Code app.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
customer service was amazing! the app was easy for me to install and offer different delivery options based on zip codes for my small business
Hi Carolina,
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were able to set up Rates by Zip Codes!!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me.
Leo
Jeanette and Stephane are always there to assist with any issue or new functionality, thank you so much!
Hi Sophia,
Thanks for taking the time to send us a review!
We were both happy to provide a positive experience with Zapiet and our support. At you can bet we'll continue to do so in the future!
-Jeanette & Steph
I cannot express how much money this app has cost us! It often switches off - as it did during BFCM because we needed to select the plan that was part of the app again for some reason! AVOID AT ALL COSTS
We’re very sorry for the trouble this caused your store, especially during BFCM. An update we deployed unexpectedly caused a few stores to appear unsubscribed even though the subscription was active. We understand how disruptive it was and we take full responsibility.
The issue has since been resolved, and we’re closely monitoring affected stores. We’re also conducting a full post-mortem to ensure this doesn’t happen again.
If you’re open to it, we’d appreciate the chance to speak with you directly and make things right.
Jessica is such an amazing customer support agent! Thank you, thank you so much for all the help! Truly appreciated!!
Hi Vanessa,
Thank you very much for taking the time to leave such a lovely review for our Delivery Rates by Zip Code app!
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
Clunky. Not very straight forward. Support turnaround not quick as company help is on the other side of the world. Could be better.
Hi,
Thanks for sharing your feedback - I was sorry to hear that you weren't satisfied. I checked our communications with you, and found you had some initial setup configuration issues.
We have support team members in your timezone, and would be happy to assign someone to guide you through the setup if you would like to give the app another go in future!
Best wishes,
Bogi
Assistant Support Manager - Zapiet
Customer service is always top notch
Thank you! 😊 We truly appreciate your support and are always here to help with Rates by Zip Code! 🚀
