Zapiet ‑ Rates by Zip Code

Zapiet ‑ Rates by Zip Code

Reviews (144)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably handles postcode-based delivery and shipping rules, including local zones, same/next-day options, curbside pickup limits, and complex UK region pricing where Shopify falls short. Setup is described as simple and logical, with powerful wildcard postcode matching. Many praise fast, hands-on live chat support for troubleshooting, theme and checkout fixes, bulk updates, and integrations, and feel the higher price is justified.

January 28, 2025

Manual was very helpful and managed to fix the issue I was having straightaway!

Atlas Sheds
United Kingdom
11 months using the app
Zapiet replied January 30, 2025

Hi there!

I'm glad we were able to fix the issue, the details you provided helped me troubleshoot faster. Glad we could help get your rates set up in your store!

Thanks for believing in us! (:
Manuel

December 19, 2024

Sebastian was super helpful in getting to the bottom of my issues!

Brownstone Botanical
United States
About 1 month using the app
Zapiet replied December 23, 2024

Hey Molly!

Thanks for taking the time to write a review!! It was my pleasure to help you set your delivery dates.

I hope you and your family have a great holiday season (:

Cheers!
Manuel & Sebastian

November 18, 2024

Betty made my day!! I"ve been struggling for 2 days, and she helped me in 5 minutes! Great service!

Yucca Flowers
United States
16 days using the app
Zapiet replied November 21, 2024

Hi there!

Thank you so much for your kind review! It was a pleasure helping you set up our Zapiet - Rates by Zip Code app. Please know we're always here and happy to assist you anytime you need.

Don't hesitate to reach out! 😊

Best regards
Betty

September 16, 2024

We have just commenced using Zapiet - Rates by Zip Code and needed some questions answered coupled with some tech support. Support staff have been both patient with us and swift to answer/assist. Great service and app so far! Thank you Jessica!

Roll Up Doors Canada
Canada
11 days using the app
Zapiet replied September 17, 2024

Hi Rob,

Thank you very much for leaving such a nice review!

It was a pleasure helping you to get our Delivery Rates by Zip Code app all setup and working with your different zones & rates.

If you have any other questions or need any further assistance, please do reach out.

So glad to have you as part of our Zapiet family!

Thanks again,
Jessica

April 30, 2024

The support was super awesome! Jessica was kind and was quickly able to fix our issue!

Flower Works LLC
United States
About 4 years using the app
Zapiet replied May 6, 2024

Hi Victoria,

Thank you for taking the time to leave a review, it's very much appreciated!

I'm so pleased that all of our rates from our Zapiet - Rates by Zip Code app are now working and being generated to checkout for your local delivery orders.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica

March 18, 2024

Jessica has been incredibly helpful, efficiently resolving all the issues we've encountered with Zapiet. We've been utilizing this application for several years, and only recently discovered some inaccuracies in our delivery service settings. The live chat experience with Jessica was outstanding, significantly enhancing our overall satisfaction with the service.

The Lobster Man
Canada
Almost 4 years using the app
Zapiet replied March 20, 2024

Hi Chao,

Thank you very much for taking the time to leave a review and for your kind words!

It was truly a pleasure chatting and assisting you with your local delivery settings in our Delivery Rates by Zip Code app, which you have integrated into our Zapiet - Pickup + Delivery app.

If you ever have any further questions or need assistance in the future, please don't hesitate to reach out.

Warm regards,
Jessica

March 5, 2024

Klaudia was great and very helpful. Great communication skills

West Cobb Pine Straw
United States
About 4 hours using the app
Zapiet replied March 6, 2024

Hey Steve,

Thank you so much for your positive review! It was a pleasure assisting you with your rates and zip codes.

We're here to help!

Cheers,
Klaudia

February 9, 2024

One again, Jess saved the day, Zapiet is such a great company and great product, no wonder Shopify showcase them at every Editions. Great product fam! Andrew, I swear, give Jess a raise!

Félix & Norton
Canada
6 months using the app
Zapiet replied February 13, 2024

Thank you very much for leaving such a lovely review for our Delivery Rates by Zip Code app Simon

It's always a pleasure chatting with you and finding the best solution for you and your store.

Warmest regards,
Jessica

Edited July 11, 2024

Jeanette just helped me change the name of one of my rate and she was really patient. Thank you Jeanette! Not only you made my day, but you also helped my clients navigate a better website. Thank you thank you Jeanette!

The Bread Essentials
Canada
About 4 years using the app
Zapiet replied December 15, 2023

Hello Josée,

Thank you for kind words ! You're always welcome to write me back if there is anything else I can assist you with.

If I made your day, please note that you also made mine

All the best,

Sandy

November 8, 2023

The support team get to you right away when there'sm an issue.

Roger Beck Florist
United States
Almost 5 years using the app
Zapiet replied November 10, 2023

Hi there,

Thank you very much for your review!

I was glad to help you with the different zip codes and zones in our Delivery Rates by Zip Code app and making sure that the correct rates appear at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Best wishes,
Jessica