Zapiet ‑ Rates by Zip Code

Zapiet ‑ Rates by Zip Code

Reviews (144)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for setting delivery and shipping rates by postcode, handling complex logic like UK regions and remote Canadian areas. They use it to restrict certain zip codes and offer multiple options like delivery, pickup, and same‑day or next‑day service. The interface and performance are described as smooth and reliable, and support is praised as fast, patient, and highly effective, making the price feel justified.

October 24, 2023

Love this App. It does everything as advertised but what deserves 5 stars is their customer support! They are knowledgeable, professional and helpful. They are quick to respond and they follow up in a timely manner when they don’t know the answer or can’t fix the issues right away. Kudos to Klaudia and Jeanette for their support with my recent issues with Shopify checkout.

FIORI Oakville
Canada
4 months using the app
Zapiet replied October 25, 2023

Thank you for the awesome review! We're delighted that you're happy with Zapiet - Rates by Zip Code and our support team.

If you ever need more assistance, just give us a shout. We're here for you! 😊🌟

- Jeanette & Klaudia

August 22, 2023

Allows us to limit delivery to specific postal codes with varying rates in a robust manner. Their support is AMAZING. (Jessica) They respond quickly, explain issues well, and resolve the problems.

Modloft
United States
6 months using the app
Zapiet replied August 24, 2023

Hi David,

Thank you very much for your review :)

It was my pleasure helping you via email to get your zones and rates set up in our Delivery Rates by Zip Code app.

If you have any other questions or need any further assistance, please do let us know.

Kind regards,
Jessica

September 15, 2020

Sandy was so amazing! Quickly explained where I'd gone wrong and fixed my issues, you're doing an amazing job guys!

Posy of the day
Australia
About 16 hours using the app
Zapiet replied September 16, 2020

Thank you so much!

It has been a pleasure to work on your store :D

Don't hesitate to reach back to me, if there is anything else I can do to help you.

Thank you for having took the time to come leave this review!

Wishing you a lovely day.

- Sandy

March 1, 2023

Jayne is an absolute superstar and was so patient with me getting this all set up. Does exactly what we need it to do!

Grow Wild
United Kingdom
About 4 hours using the app
Zapiet replied March 1, 2023

Hi there,

Happy to assist you in setting up Zapiet ‑ Rates by Zip Code today.

If you need anything in the future the whole team is here to help!

Jayne

Edited May 13, 2020

Works as it's supposed to ! easy to set up and to update if you need to.
Customer service is fast (more or less 24 hours).

Arvida Roasting Company
Canada
8 months using the app
May 24, 2020

I would highly recommend Zapiet. Thank you Andy. This app works very well & the support team really care for their customers.

Hotshoppa
Australia
6 months using the app
March 15, 2022

Flora resolved my minor issue within 5 minutes! Excited to start selling and for our customers to be able to have our products delivered

Lil Starts Online Farmstand
United States
8 months using the app
Zapiet replied March 15, 2022

Hi Lillian,

Thank you very much for your lovely review!

I am glad I was able to help you get set up today. Please don't hesitate to reach out should you need anything else.

All the best,
Flora

Edited September 5, 2025

Jessica was prompt, knowledgeable and friendly resolving my issue. It's good to know that there's an actual human dedicated to fixing my store's issues.

Barnegat Oyster
United States
Over 3 years using the app
Zapiet replied May 19, 2022

Hi Scott,

Thank you very much for taking the time to leave such a lovely review!

It was a pleasure helping you with our Zapiet - Rates by Zip Code app for your shipping rates.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

June 14, 2022

Fast and amazing customer service! I wish Zapiet had more apps. I also use their Delivery Rates by Zip Code app and have loved what it's doing for my delivery business!

Tipsy Truck Delivery
United States
Almost 2 years using the app
Edited January 22, 2021

Have been using this app for 12 months and it is great! Support is excellent too, I had an issue and they responded within 15 mins of sending through and fixed the issue.

Warehouse Furniture Clearance
Australia
10 months using the app