Zapiet ‑ Rates by Zip Code

Zapiet ‑ Rates by Zip Code

Reviews (144)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably handles postcode-based delivery and shipping rules, including local zones, same/next-day options, curbside pickup limits, and complex UK region pricing where Shopify falls short. Setup is described as simple and logical, with powerful wildcard postcode matching. Many praise fast, hands-on live chat support for troubleshooting, theme and checkout fixes, bulk updates, and integrations, and feel the higher price is justified.

Edited September 11, 2026

A smart app that is consistent, logical to set up and works well with shopify features. A real game changer in managing and optimizing delivery revenue for our online floral store.
Great support team too, Betty was very responsive, attentive and helpful.

Spruce Flowers and Events
United States
About 8 years using the app
Zapiet replied February 23, 2024

Hi Simon,

Thanks for the wonderful review!

We're always happy to help our merchants with improving or troubleshooting items, even if these sometimes points fall outside the scope of our own apps!

Rest assured we are committed to offer our merchants the best experience out there!

-Steph

January 16, 2024

Perfect app for customizing shipping rates by province or region. I had a few issues with getting it working, and the customer support was excellent in assisting me to see where I had gone wrong. Highly recommended.

Fortus Pilates
Canada
3 months using the app
Zapiet replied January 17, 2024

Hi Greg,

Thanks for the great review! Your recommendation means a lot to us!

We're glad our app is working well for customizing shipping rates by province or region.

If you have any more questions or need further assistance, feel free to reach out.

Cheers,
Klaudia

Edited January 6, 2025

App has become a lot more reliable over the past 2 years and support is super fast. Super impressed with all the improvements this team has made!

Butter&
United States
Over 4 years using the app
Zapiet replied January 25, 2021

Thank you so much for your kind words and for taking the time to share your experience with our Delivery Rates by Zip Code app!

We’re thrilled to hear that you’ve noticed the improvements over the past two years and that our support team has been able to meet your expectations. Your feedback means the world to us, and it motivates us to keep improving and providing the best possible service.

If you have any other questions down the road, please do not hesitate to send us a message. We’re always here to help!

Thanks again for your support—it truly makes a difference.

Cheers,
Andy

Edited September 24, 2025

Jessica was amazing in trouble shooting my issues with online ordering (turns out I had put a max cart limit!). I use this app for my customers to select in store pick up or delivery along with their delivery by zip code app. they make it super easy for both my customers and us to navigate. Their customer service is top notch as well!

Blume Haus Fine Flowers
United States
Over 5 years using the app
Zapiet replied September 24, 2025

Thank you so much for your kind words, Amanda! I’m so glad we were able to get the issue with the cart limit sorted out. It’s wonderful to hear that Zapiet - Rates by Zip Code is making things easier for both you and your customers, and that our support has been helpful along the way. We truly appreciate you taking the time to share your experience!

As always...if you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

Edited April 7, 2026

Works wonderfully! and great support. Had a minor issue I needed help with and my support rep, Salaj, was super helpful and speedy! fixed my issue within minutes and told me exactly what was wrong and how they fixed it.

Also had a support chat with Genesis that was super helpful!

Fig Balloon Co.
United States
6 months using the app
Zapiet replied April 1, 2026

Hi Katie,

Thank you so much for the wonderful review!

We are all so glad we could help you get those order settings sorted out. It was a pleasure chatting with you, and I’ll be sure to pass your kind words along to Salaj as well. He’ll be thrilled to hear your feedback.

We’re here whenever you need us. Happy selling!

Best regards,
Genesis (and the Zapiet Team)

March 27, 2026

I recognized his name from the last time her helped me because he was so amazing. I was fortunate enough to get him again and he helped me out tremendously. I have never found anyone inside or outside the Shopify platform that works as good as this guy. He truly is a blessing to your company and has be a total blessing to me. Thank you again!

MUSSOS.COM
United States
7 months using the app
Zapiet replied March 27, 2026

Thank you so much for this truly incredible 5-star review!

Your kind words genuinely mean a lot to me, and I’m really grateful for your trust and continued support. It’s always a pleasure assisting you, and I’m so glad I could help resolve everything smoothly once again.

Hearing that the experience made such a positive difference truly means a lot. If you ever need anything at all, I’m always here and happy to help.

Srivastav

March 24, 2026

Thank you SALAJ for your nice and prompt support!

FLOVERS
United States
About 2 years using the app
Zapiet replied March 24, 2026

Hi Celia,

Thank you very much for your 5-star review and for your patience while we worked on this. I’m glad we were able to identify the issue related to checkout and fixed that asap without causing any downtime.

I’m happy to hear that you were able to test the checkout after the adjustments and confirm that everything is now working as expected.

If you ever need any further assistance or have any questions in the future, please don’t hesitate to reach out. I’ll be more than happy to help. Thank you again for your time and for the positive support rating. It is greatly appreciated! 😊

Warm Regards,
Salaj

Edited May 12, 2026

Great!

HOPE BREWERY
Australia
7 days using the app
Zapiet replied May 6, 2026

Hi Robbie!

Thank you so much for your wonderful review! It was a pleasure helping you set up your rates in the Zapiet - Rates by Zip Code app. If you ever need a hand with anything else, please don’t hesitate to reach out. Always happy to assist! 😊

Best regards,
Betty

April 3, 2026

The app works very well and makes it easy to set delivery rates based on zip codes. The setup was smooth and the features are clear and flexible.

It is especially useful for local deliveries where you need control over different zones and pricing. The support is fast and helpful.

Highly recommended for stores looking for a simple and reliable solution for zip code–based shipping.

Mintårta
Sweden
7 days using the app
Zapiet replied April 5, 2026

Thank you so much for the wonderful 5-star review!

I’m really glad to hear that Rates by Zip Code is working well for your store and making it easy to manage your local delivery zones and pricing. It’s great to know the setup felt smooth and that the flexibility of the app is supporting your needs.

Your kind words about the support truly mean a lot. If you ever need any assistance or want help fine-tuning your setup further, I’m always here and happy to help.

Srivastav

March 17, 2026

Genesis was super helpful today! (:

More Than Cheese
United States
Over 1 year using the app
Zapiet replied March 18, 2026

Hi Erika,

This absolutely made my day, thank you so much for your kind words! It was truly a pleasure helping you out, and I’m so happy we could get everything sorted together.

If you ever need anything else, I’m always here for you!

Wishing you a wonderful day,

Genesis