Reviews (186)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful promotion engine for complex discounting, handling stacked discounts, BOGO, free gifts, tiered and VIP offers, and dynamic pricing across the site. Many report it replaces multiple apps, boosts revenue and conversions, and works well for high-volume and multi-store setups. Support is frequently praised as fast, patient, and hands-on, and merchants note ongoing feature improvements and strong Shopify Plus compatibility.

August 4, 2024

Really helpful team of people. Would strongly recommend.

Marcus

Against The Grain Furniture
United Kingdom
Over 4 years using the app
Ninja Commerce replied November 24, 2024

Thanks Marcus. We appreciate your kind review!

January 4, 2024

The support team is super helpful

Oh Beauty
United States
About 1 year using the app
October 3, 2023

Looking forward to coming back to review in a few months whenever we have more time with the app. I have been pleased with the set up and demo call with the app. Bart was very helpful in answering all of my questions and assisting with my concerns.

Shop 4-H
United States
15 days using the app
November 28, 2025

App that offers many options for creating promotions, combining discounts, etc. Very good and always available support.

Aperegina
Italy
Almost 2 years using the app
Ninja Commerce replied February 9, 2026

Thank you for the great review and for being with us for almost two years — that really means a lot to us.

We’re glad you’re enjoying the flexibility Discount Ninja offers when it comes to creating and combining promotions, and it’s great to hear that our support has consistently been there when you needed it. We truly appreciate your long-term trust and look forward to supporting your store for many more years to come.

December 3, 2024

We love it! It has all the customizations and the team is super helpfull

Muscari Collection, S.L.
Spain
12 days using the app
November 4, 2024

We could dynamise our promotions thanks to Discount Ninja, and the help desk is very reactive and always pertinent.

COSMETICARY
Belgium
10 days using the app
March 25, 2024

One of the best discount apps for Discounts, with an amazing customer support. We've been using it for a year so far.

Invisible Bead Extensions
United States
11 months using the app
December 5, 2023

5 STAR TEAM! Customer services is fast and amazing. Apps is easy to manage.

Morice Shop
Canada
20 days using the app
August 30, 2022

The app offers many different options & the service team provides quick and detailed information in case of questions :)

GMB Ginseng Coffee
Belgium
About 4 hours using the app
February 3, 2023

I have installed this app and it is very complete and powerful, sometimes i need a bit of help to produce the rebate i want but there is always staff to help on the chat ! This time Manuel help me a lot and everything is working fine as i wanted to ! Thanks guys !!!

Boutique Thomas Marine
Canada
Almost 2 years using the app