Reviews (6,377)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

September 3, 2026

Great support experience. The agent was patient, responsive, and took the time to understand my fulfillment and tracking issue properly. She checked the details carefully and helped clarify the correct next steps. Really appreciate the support.

LAGENORE
United States
5 months using the app
DSers replied September 14, 2026

Hi LAGENORE,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 2, 2026

Excellent - was able to answer my questions just hoping that the issue clears corrects itself as I was told

Canbrio
Canada
Over 1 year using the app
DSers replied September 14, 2026

Hi Canbrio,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

September 2, 2026

Fantastic customer support! They were very responsive and resolved all my issues incredibly fast. Highly recommended!

ShuffleBoss
Lithuania
About 1 year using the app
DSers replied September 14, 2026

Hi ShuffleBoss,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

September 1, 2026

The agent i spoke to gave clear and precise explanations. Great service today

aliexpress
United Kingdom
Over 2 years using the app
DSers replied September 14, 2026

Hi there,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 31, 2026

I had a great experience working with my DSers agent Frankie .

Were highly understanding, incredibly helpful, and paid close attention to every detail of my request.

Instead of just giving generic answers, they stayed focused on driving actual results for my business.

I truly appreciate their dedication and highly recommend their support.

Ghoddosh
Egypt
Over 1 year using the app
DSers replied September 14, 2026

Hi Ghoddosh,
Thank you so much for sharing your experience with us! 😊

We’re glad to hear that Frankie was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.

We always strive to provide professional and reassuring support to help our users solve challenges smoothly.

If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!

August 30, 2026

Excellent customer service! The representative was friendly, professional, and very helpful. My questions were answered quickly, and the entire experience was smooth and pleasant. I truly appreciate the great service and will definitely stop here again!

JC Fitness Store
United States
4 months using the app
DSers replied September 14, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

We believe every business journey has its challenges, and we’re always happy to be here to support our users whenever they need us. Thank you for choosing DSers, and we look forward to continuing this journey together with you.

August 28, 2026

Ryo from DSers support team was very polite, extremely helpful, and very very prompt, resolving issues in no time that I've had for a week. Thank you Ryo!

KittySensations
United States
About 4 years using the app
DSers replied September 14, 2026

Hi KittySensations,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 29, 2026

Lira from the Dsers support team was a great help for me today! She fixed the issues I had with my customer's order very fast! She is also polite and friendly! I hope to work with her again!

JCK Enterprises
United States
2 months using the app
DSers replied September 30, 2026

Hi JCK Enterprises

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

We believe every business journey has its challenges, and we’re always happy to be here to support our users whenever they need us. Thank you for choosing DSers, and we look forward to continuing this journey together with you.

August 29, 2026

Aimee from DSers team provide great clarity and insight into a first timer to support and help me fixed my problem, thx Aimee

MUO Studios
Hong Kong SAR
Over 1 year using the app
DSers replied September 14, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

August 29, 2026

Excellent and fast customer service Sandy was quick professional and did not waste my time achieving what I needed done. The whole interaction was pleasant and didn't take anymore than 5 minutes tops. Thanks again!

Legendary Tomes
United States
29 days using the app
DSers replied September 14, 2026

Hi there,
Thank you so much for sharing your experience with us! 😊

We’re glad to hear that Sandy was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.

We always strive to provide professional and reassuring support to help our users solve challenges smoothly.

If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!