Reviews (6,378)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.
Refine
-
By rating
I was having issues with linking an order from my Shopify store so I requested help from dsers chat and HAZEL helped me and she made this experience very easy. I was able to link my Shopify orders to DSERs so I could fulfill my first order. Thank you so much HAZEL!!!
Hi LivingLetter,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Esfania was incredibly helpful
It was my first time ordering through Shopify and she had a lot of patience with me
She was of a happy character and sent lots of useful screengrabs for me and sorted out a lot of things for me instead of me struggling as it was my first time there were a lot of set up problems
She is an excellent ambassador for DSERS!
Thank you Esfania !!
Hi Amber & Willow,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Hello this is For Shayla that help me from having a melting about finding a lost package we are still looking for it. But helped me chill before i lost it this is a new website and the has been a lot to learn and more to go but hope to fine the lost package soon.
Thank you for your help
Hi there,
Thank you so much for sharing your experience with us! 😊
We’re glad to hear that Shayla was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.
We always strive to provide professional and reassuring support to help our users solve challenges smoothly.
If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!
Fast, attentive, and polite service, they fulfilled my request.
Hi Fervei,
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Application pratique et facile à utiliser pour gérer une boutique en dropshipping. Le service client est rapide, professionnel et à l'écoute. J'ai particulièrement apprécié l'aide et la gentillesse de Stella, qui a pris le temps de bien comprendre mon problème et de le transmettre à l'équipe technique. Très satisfaite du soutien reçu !
Hi there,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Stella — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
fantastic support from Aimee helping me with my first order with Dsers
Aimee sent me screenshots to guide me through the process and helped me until i completed the total order payment process
Top Class Personal Service
Thank You Aimee
Hi there,
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Full commitment from the support, fast answer with perfect solution for the issues, last then 15 minutes the problem was resolved fantastic job Aimee, thank you for your great support.
Hi OptimusShop,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Aurora was helpful and patient. I am glad I was able to solve my issues. Wonderful help.
Hi All Good Eh,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Hỗ trợ Cyril rất tuyệt vời, tôi rất hài lòng.
Hi HiZuu™,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Customer service works far better when performed by a real person. Chat bots are usually garbage, and AI isn't there yet. I received answers to all my questions in a timely manner. Thanks!
Hi there,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
