Reviews (6,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

August 29, 2026

Excellent and fast customer service Sandy was quick professional and did not waste my time achieving what I needed done. The whole interaction was pleasant and didn't take anymore than 5 minutes tops. Thanks again!

Legendary Tomes
United States
29 days using the app
DSers replied September 14, 2026

Hi there,
Thank you so much for sharing your experience with us! 😊

We’re glad to hear that Sandy was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.

We always strive to provide professional and reassuring support to help our users solve challenges smoothly.

If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!

August 28, 2026

Sandy from Dser customer support team provide great clarity and insight into a first timer use of the DSer platfrom, helping me understand the fufillment processes, thanks again Sandy

Glorysia
Australia
2 days using the app
DSers replied September 14, 2026

Hi Glorysia,

Thank you so much for sharing your great experience with us! 😊

We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Sandy — we’re glad to know that his support made your experience better.

Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

August 27, 2026

I had a great experience with the assistant. They guided me very clearly and patiently throughout the process and helped me understand everything step by step. Their support was professional, helpful, and easy to understand. I really appreciate the assistance and would definitely recommend their service. Thank you for the great support!
Thanks Teresa

Homica
United States
4 months using the app
DSers replied September 14, 2026

Hi Homica,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 27, 2026

Elora from DSER support helped me great, amazing help!

Also amazed by the quick support and help from the team, great app overall!

Haravi
United States
6 months using the app
DSers replied September 14, 2026

Hi Haravi,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 25, 2026

that was a great job guiding me through the platform. I made my fisrt sale in a long time but she /he got me through this sale thank you once again

unique-bargain-shoppers.com
United States
About 4 years using the app
DSers replied August 26, 2026

Hi unique-bargain-shoppers.com,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

August 25, 2026

The Customer service is top notch. Thanks to Cyril for helping me understand so many things

NOIR BELLE STUDIO
Ghana
About 2 months using the app
DSers replied September 30, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

August 23, 2026

Mia was Very helpful and knowledgeable.
We had trouble connecting our eBay store directly to DSers.
Mia was able to verify the eBay ID and confirm the connection was correct and active.

Hopefully this will work out productively!

Again, Thank you Mia and DSers for your assistance!

The Loading Depot
United States
About 1 year using the app
DSers replied August 24, 2026

Hi there,

Thank you so much for sharing your great experience with us! 😊

We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Mia — we’re glad to know that his support made your experience better.

Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

August 24, 2026

The support is next level. I was surprised how quickly they responded and helped me. It's all done through Facebook messenger too - super easy. Thank you!

Pubbets!
Australia
About 4 years using the app
DSers replied August 24, 2026

Hi Pubbets!

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 23, 2026

Customer service was awesome! They really helped me fix a BIG mistake, walked me through every step to make the needed corrections. Don't hesitate to ask for help, very patient in explaining the process. Highly recommend.

Outdoor Gear Supplier
United States
4 months using the app
DSers replied August 24, 2026

Hi there,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 23, 2026

Luna from DSers support was fantastic. I came in with a problem I'd been stuck on for a while, and she sorted it out quickly and clearly without making me feel stupid for asking. Patient, friendly, and actually knowledgeable — she didn't just paste a help article at me. Great experience. Thank you, Luna!

MyVira
United States
29 days using the app
DSers replied August 24, 2026

Hi MyVira,
Thank you so much for sharing your experience with us! 😊

We’re glad to hear that Luna was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.

We always strive to provide professional and reassuring support to help our users solve challenges smoothly.

If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!