Reviews (6,380)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

August 14, 2026

Great customer support! Any issues you might encounter don't be afraid to reach out to them, sorted my problem and prompt reply! Also an essential app for beginners out of other choices imo.

Noble Pets
Australia
Over 1 year using the app
DSers replied August 14, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 12, 2026

Fantastic service. Would highly reccomend for South African Drop shipping stores. The help agent was fantastic is giving me advice and ensuring the issues I was facing was dealt with. Thank you Dsers

BraaiBaas™
South Africa
7 days using the app
DSers replied August 13, 2026

Hi BraaiBaas™,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 12, 2026

Collen was excellent with helping me. I am new in drop shipping she was very effective and patient with me and explained everything in details with screenshots. Thankyou for all your help today

relajate
Canada
9 months using the app
DSers replied August 13, 2026

Hi relajate,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 12, 2026

I had an issue and Chloe was able to assist me in a few seconds. She got the issue resolved ASAP! Thanks Chloe and DSers support!

MagicCarPet
Canada
11 months using the app
DSers replied August 13, 2026

Hi MagicCarPet,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 10, 2026

Ashley was very kind, patient, and helpful. She assisted me with my billing issue and refund request professionally. Great customer support!

Homezy
Vietnam
3 months using the app
DSers replied August 12, 2026

Hi Homezy,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

August 11, 2026

Excellent customer support! The agent was very patient, professional, and helped me resolve my order issue quickly. They carefully updated my customer’s shipping information and made sure everything was correct before I placed the order again. Really appreciate the help. Thank you!

Sociron
Australia
About 2 months using the app
August 10, 2026

I had a chat with Dsers help. The issue was solved quickly, and I am really satisfied. Despite the problem was technical requirement from the supplier, Dsers operator was fully aware of it, and problem was solved fast.

Coffee Mug
Australia
3 months using the app
DSers replied August 12, 2026

Hi Coffee Mug,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

August 11, 2026

Although we were not able to resolve the problem I am having, Rita tried for over two solid hours to track the problem. She was very patient and explained what she was doing to help all along the way. She was kind and agree at the end to keep looking for a solution and to let me know if one could be found.

Velvet Pet Boutique
United States
3 months using the app
DSers replied September 14, 2026

Hi there,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 11, 2026

Great support from Annie, a DSers agent. She was helpful, responsive, and explained everything clearly. My issue was resolved quickly. Thank you!

TuesdayGoods
United States
3 days using the app
DSers replied August 12, 2026

Hi TuesdayGoods,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

August 11, 2026

Today was my first time using DSers and was a great experience. Ava was quick to my rescue and knew exactly how she could assist me IMMEDIATELY. Thanks AVA!

All New Products
United States
22 days using the app
DSers replied August 12, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!