Reviews (6,381)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.
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Today was my first time using DSers and was a great experience. Ava was quick to my rescue and knew exactly how she could assist me IMMEDIATELY. Thanks AVA!
Hi there,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
Wishing you continued success with your business, and we’ll be here whenever you need us!
DSers has been the backbone of my store's fulfillment. The Basic Mapping with Backup Supplier feature is a lifesaver - when my primary supplier ran low on a key variant, DSers routed the order to my backup automatically. Verified with a real test order and it just worked. Special shout-out to the support team: they checked my actual backend mapping, explained the switch logic, and even monitored my test order routing in real time until it was confirmed. Above and beyond. If you run a Shopify store with AliExpress suppliers, get DSers. 10/10.
Hi there,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Great support experience! Very cooperative and responsive. I had an issue with linking my alixpress account and their support guide me everything and fixed the issue. Thank you sandy for your help.
Hi Trendz Mart
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Excellent support! The DSers team was incredibly helpful and patient in helping me fix my issue. They took the time to understand the problem, guided me through the solution step by step, and made sure everything was working properly.
Really appreciate the great customer service and quick assistance. Thank you for the support!
Hi lovelysaurus,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
DSers customer service Aurora did a good job and solved my problem in a timely manner! I recommend her!
Helped me map a bundle for my shopify store. Was very easy with the pictures on how to do it provided and then even got my the links I used for my products.
Hi FurMidables,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
Wishing you continued success with your business, and we’ll be here whenever you need us!
great support and fast. Via messenger like immediately.
Really happy with DSers so far. I had a question about handling customers returns and which of the options to use with with Aliexpress suppliers. Support agent Annie explained everything clearly and pointed me to the right steps to contact the supplier and escalate if needed. Great support
Hi there,
Thank you so much for sharing your experience with us! 😊
We’re glad to hear that Annie was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.
We always strive to provide professional and reassuring support to help our users solve challenges smoothly.
If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!
Cyril was very helpful in showing me how to oder an item correctly through the webiste. Thank you so much for your help!
Hi The Electronics Place,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Cyril — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Luna was very helpful in assisting me with a problem I was having with one of my shipments.
Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that Luna was very helpful in assisting you with your shipment problem. It's great to know she was able to get things sorted out for you.
We'll make sure to share your kind words with Luna. It means a lot to our team to know we're on the right track. We'll keep working hard to make DSers even better for you.
If you ever have any suggestions or feature ideas, feel free to share them with us anytime. And if you know any fellow dropshippers who might benefit from DSers, we'd be honored if you spread the word!
Happy dropshipping!
DSers Team
