Reviews (6,380)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

July 31, 2026

"Absolutely amazing service! They helped me every step of the way and answered all my questions. Everything was explained clearly, and the whole process was so easy. I couldn't have done it without their help. Highly recommended!"

mydailyshop.co.uk
United Kingdom
4 months using the app
DSers replied August 7, 2026

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had an absolutely amazing service experience—that our team helped you every step of the way, answered all your questions, and explained everything so clearly that the whole process felt easy. Knowing that you couldn't have done it without their help is the best compliment we could ask for.

It means a lot to our team to know we're on the right track. We'll keep working hard to make DSers even better for you.

If you ever have any suggestions or feature ideas, feel free to share them with us anytime. And if you know any fellow dropshippers who might benefit from DSers, we'd be honored if you spread the word!

Happy dropshipping!
DSers Team

July 29, 2026

At first, I misunderstood the situation, but Flora patiently explained everything until I realized the issue was on my side. Thank you for your professionalism, kindness, and excellent support. You deserve 5 stars!

Aura Clip
Israel
12 days using the app
July 29, 2026

DSers has the most helpful support!

ZULFASTORE
Canada
About 1 month using the app
DSers replied September 14, 2026

Hi ZULFASTORE,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 29, 2026

The customer service is really helpful and they reply very fast . thank you Hazel

VATERA™
United States
9 months using the app
DSers replied September 14, 2026

Hi VATERA™,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 29, 2026

Had help within one minute great service

NightShift Supply
Australia
6 months using the app
DSers replied August 18, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 29, 2026

Good service. Answers quickly and does their best to help!

X-Grip Pro
Sweden
Over 1 year using the app
DSers replied August 7, 2026

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you received good service—that our team answers quickly and always does their best to help. It means a lot to us to know we're meeting your expectations.

It means a lot to our team to know we're on the right track. We'll keep working hard to make DSers even better for you.

If you ever have any suggestions or feature ideas, feel free to share them with us anytime. And if you know any fellow dropshippers who might benefit from DSers, we'd be honored if you spread the word!

Happy dropshipping!
DSers Team

July 28, 2026

Had a wonderful experience with Sandy! She thoroughly helped me through my order fulfilment issues. She was very quick, kind and helpful. Looking forward to using the customer service again for DSer's!

Lola Isola
Australia
About 1 month using the app
DSers replied September 14, 2026

Hi there,

Thank you so much for sharing your great experience with us! 😊

We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Sandy — we’re glad to know that his support made your experience better.

Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

July 28, 2026

First time on DSers, and was very impressed by the courtesy and speed of response from Layla, exceptional service, answered all my questions and more, with clear screenshots and directions! :)

MyPetPrinted.com.au
Australia
11 days using the app
DSers replied August 21, 2026

Hi MyPetPrinted.com.au,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 28, 2026

Excellent communication and guidance. I am very very new to this and they provided me with thorough very clear to understand directions. Very patient and helpful

LittleLee and Rose
United States
About 5 hours using the app
DSers replied August 7, 2026

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you received excellent communication and guidance, especially as someone who is very, very new to this. It's fantastic that our team provided thorough, clear, and easy-to-understand directions, and that they were so patient and helpful along the way.

It means a lot to our team to know we're on the right track. We'll keep working hard to make DSers even better for you.

If you ever have any suggestions or feature ideas, feel free to share them with us anytime. And if you know any fellow dropshippers who might benefit from DSers, we'd be honored if you spread the word!

Happy dropshipping!
DSers Team

July 28, 2026

Amazing customer service super patient with me just awesome and so easy to work with.

The Hair Plug
United States
About 2 months using the app
DSers replied September 14, 2026

Hi there,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!