Reviews (6,380)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

July 26, 2026

Dsers agent was very helpful. They response quickly and help us solve the problems.

Stuffology Store
Australia
Almost 2 years using the app
DSers replied August 7, 2026

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that our agent was very helpful, responded quickly, and helped you solve your problems. Providing fast and effective support is what we aim for, and it's great to know we delivered.

It means a lot to our team to know we're on the right track. We'll keep working hard to make DSers even better for you.

If you ever have any suggestions or feature ideas, feel free to share them with us anytime. And if you know any fellow dropshippers who might benefit from DSers, we'd be honored if you spread the word!

Happy dropshipping!
DSers Team

July 26, 2026

DSers agents are so incredibly helpful! Sorted my issue in a few minutes. Thank you!

Moonwalk Costumes
Australia
9 days using the app
July 24, 2026

DSers customer service Celia did a good job and solved my problem in a timely manner! I recommend her!

Homeslice Decor
Australia
27 days using the app
July 25, 2026

Beyond happy with Colleen's service and helpfulness! This was so easy to rectify my issue because she knew exactly what she was doing and was polite and extremely helpful!

LYMFanatics
United States
5 months using the app
DSers replied August 21, 2026

Hi LYMFanatics,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 25, 2026

Excellent support! Cyril responded quickly and assisted me with cancelation of my test orders without any hassle. Very professional and efficient. Highly recommend DSers for anyone running a dropshipping store — their customer service is top notch!"

Island Roots Boutique
United States
10 months using the app
DSers replied September 15, 2026

Hi there,

Thank you so much for sharing your great experience with us! 😊

We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Cyril — we’re glad to know that his support made your experience better.

Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

July 24, 2026

ava, gave good help and i was able to finish my order, thank you very much

bruce1arcadeservice
United States
11 months using the app
DSers replied August 21, 2026

Hi bruce1arcadeservice,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

July 24, 2026

Ryo was very patient, professional, and helpful. He quickly resolved my DSers account issue by removing my old Shopify store and linking my new one. The process was smooth . Thank you for your excellent support!

Cindy Collective Co
South Africa
5 days using the app
July 24, 2026

Nikki came through by helping fix an issue I struggled with; mapping a supplier to my store's product so I could fulfill the customer's order. She stayed with me and ensured my issue was resolved. Great customer service

Dazzle Wears
United States
Almost 3 years using the app
DSers replied August 21, 2026

Hi Dazzle Wears,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 11, 2026

’m extremely grateful for how much easier DSers has made my operation. It has helped me make the entire order management process much faster, more practical and much easier to handle on a daily basis.

The platform itself has already saved me a huge amount of time, but I was also really impressed with the customer support. They were extremely fast, efficient and helped me solve an issue in real time within just a few minutes.

A special thank you to Annie, who was incredibly helpful and made the whole support experience even better. Excellent platform and excellent customer service. Highly recommended!

Firmara Brand
Brazil
4 months using the app
DSers replied August 12, 2026

Hi Firmara Brand,

Thank you so much for sharing your great experience with us! 😊

We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Annie— we’re glad to know that his support made your experience better.

Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

August 9, 2026

Great support experience! I had an order stuck due to a validation error, and the support team quickly identified the exact issue and helped me resolve it fast. DSers has been reliable for managing my dropshipping orders - highly recommend. Thanks Lacey

Vynox Store
Australia
4 months using the app
DSers replied August 10, 2026

Hi there,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!