Reviews (6,380)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.
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awesome support, Esfania helped me out so muchh
Hi there,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Excellent support! The agent stayed with me through the whole process, investigated the issue, and helped me successfully place the order. Thank you very much for your patience and assistance. Highly recommended!
Hi brilights,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
I give my experience 5 stars because Lacey was very patient and helpful in solving my issue. Being a newbie, I had much confusion about placing an order properly and sending a refund. Even though I felt I should close the store until I learned more, she encouraged me not to give up because it is not unusual for new users to experience frustration during the learning curve. She took me step by step through the process, leaving me with excellent notes. I now feel very confident in moving forward with the store because I know I have the support I can count on 24/7. Thank you Lacey.
Hi there,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Excellent support from Rita at DSers. I had an issue where my AliExpress order payment was completed, but the order status was not updating correctly in DSers. Rita quickly understood the issue, helped manually update the order status, and made sure everything was working correctly.
Thank you, Rita, for your patience, quick response, and great customer service. I really appreciate your help!
Hi there,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Rita — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
I had an excellent experience with Sandy from DSers Support. She quickly identified that my Shopify store had accidentally been linked to a different DSers account that I had created by mistake. She unlinked it from the incorrect account and successfully added it to my correct account without any issues.
Throughout the entire process, Sandy was proactive, positive, friendly, and professional. She clearly understood the problem, communicated every step, and made what could have been a frustrating situation very easy to resolve. Her willingness to take ownership and see the issue through to completion was greatly appreciated.
Thank you, Sandy, for the outstanding support!
Hi Sanva,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
It Was a Great Experience with talk the guy and he made me satisfy In a very caring way
Hi Ardigitalworld,
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Great support provided by Aimee from DSers team, she's amazing.
Hi Fitmora™,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Dsers support service,
was really great and excellent helped me with a few account issues, it resolved my problem fast in no time, great service, great guidance, very friendly, and professional, very satisfied.
Thank you.
Hi there,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Great communication and helped me, very good business
Hi there,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Very helpful and kind person to chat with. She tried her best to help me resolve the issue.
Hi cipherathletics,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
