Reviews (6,405)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

October 15, 2025

easy to use a great customer service, was helped by Krystal for shipping issues and she responded really quickly and stepped into help :) good experience

Between Daughters
United Kingdom
11 months using the app
October 14, 2025

My customer rep, Sandy was very knowledgeable. She was very detailed in explaining what I needed to do to resolve my issue as well as very curteous. Great customer service skills Sandy!!

Solangez Seven
United States
Over 3 years using the app
October 14, 2025

Luna was a great help today. She was very patient, and she professionally walk me through, step by step, until my issue is resolved. Luna is a great asset to your organization.

Papa Online Store
United States
Almost 2 years using the app
October 14, 2025

The help I received today was a 12 out of 10! Customer service was awesome. They helped me create my very 1st order. I am so glad that I asked for help instead of trying to do things myself. EXCEPTIONAL!

Unapologetic Luxury Designs
United States
8 months using the app
October 11, 2025

Hi I have received extraordinary service from Aurora. She provided best services. Highly appreciated!!!

Man Toyz
Canada
7 months using the app
October 10, 2025

Thank you very much Zico for your help and hospitality. You answer all my questions quicly and respons and helped me

Pixel & Parcel Co.
United Kingdom
2 months using the app
October 10, 2025

Aurora was amazing. I love Dsers, I have already been using it a year now but I had some questions about adding multiple stores and thoroughly explained with screenshots and all. She made it very easy for me to understand. Great Customer Service

Hello Barbie Online
United States
About 1 year using the app
October 6, 2025

They do have a great customer service, Thank you so much Elora for helping me out .

Zoorie
United Arab Emirates
10 months using the app
October 5, 2025

Rin was great, we got the problem fixed very quickly

Absorba
United States
8 months using the app
October 3, 2025

I sought support from Luna just now. She helped me to find a good supplier and complete the mapping process. I recommend 100% with regard to support staff, which was quick. 5 Star.

Shello's Creative Boutique
United Kingdom
4 months using the app