Reviews (6,404)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.
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Wendy was so patient dealing with a non-technical person like myself and worked through getting my issue resolved!
Hi,
Thank you for sharing your positive experience! We’re so glad Wendy was patient and supportive while helping you resolve your issue. Our customer service team is always here to assist with care and understanding.
If you need any further help, don’t hesitate to reach out to us again.
DSers Team
I had a great experience with DSers support. Kimi was very helpful and responded quickly to my inquiries. Thanks to Kimi’s fast and efficient assistance, my issue was resolved smoothly. Highly recommend their support team!
Hi,
Thank you so much for taking the time to leave this great review! We're happy to hear that Kimi provided you with fast and efficient support—our customer service team is always here to help with dedication and care.
If you ever need further assistance, don't hesitate to reach out to us again.
DSers Team
as soon as i ran into an issue as i was trying to fulfill my very first order, Fiona (a customer support rep) guided my through everything step by step.
Hi,
Thank you for sharing your experience! We’re glad to hear Fiona provided clear and helpful guidance during your first order fulfillment. Our customer service team is always here to support you.
Feel free to contact us anytime you need assistance.
DSers Team
I loved Dsers Customer Service as much as I love Shopify's. Janet helped me setting up my account professionally.
Hello,
Thank you for sharing your wonderful experience! We’re delighted to hear that Janet provided you with professional and helpful support while setting up your account. Our customer service team is always here to ensure you have the best experience possible.
Feel free to contact us anytime if you need further assistance.
DSers Team
I was having some problems today processing 2 orders from my shopify dropshipping store (Product out of stock from supplier) and Blanca was very helpful in providing clear guidance on how to resolve the issue by selecting a different supplier for the product and updating the order.
Thank you, Blanca ! I very much appreciated your help!!!
Hello,
Thank you so much for taking the time to leave this kind review! We’re thrilled to hear that Blanca was able to assist you effectively—our customer service team is always here to provide clear, helpful guidance whenever needed.
If you have any other questions or run into any issues in the future, please don’t hesitate to reach out to us again.
DSers Team
I give Blanca 5 out of 5 stars. She was professional and personable. I had be trying to solve this problem for hours. She figured it our within minutes. I'm very grateful for her service!!!
Hi,
Thank you so much for taking the time to leave this wonderful review! We’re thrilled to hear that Blanca was able to assist you so quickly and professionally—our customer service team takes pride in delivering fast and friendly support.
If you ever need help again in the future, please don’t hesitate to reach out.
DSers Team
Amazing support from DSers! as usual, The customer rep Teresa quickly understood my issue and resolved it in no time. Super fast and helpful—really appreciate the great service!
Hi,
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Teresa was able to assist you quickly and effectively—our customer service team always aims to provide fast, helpful, and friendly support.
If you ever need help again in the future, don't hesitate to reach out.
DSers Team
Contacted live chat, Fixed my problem in less than 5 minutes, Great support
Selena was amazing and very helpful her patience is something to look up to
Hello,
Thank you for taking the time to leave such a positive review! We’re thrilled to hear that Selena’s patience and helpfulness made a difference for you. Our customer service team strives to provide the best support possible.
If you ever need assistance again, don’t hesitate to reach out to us.
DSers Team
Sandra was amazing! So quick and so knowledgable which I appreciated so much in helping to solve my problem!
