Reviews (6,403)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

June 9, 2025

Rita was a good help for me, she is always available to help and support. Thanks :)

Xs & Os
Portugal
About 2 months using the app
June 9, 2025

Zoe helped me fix a problem between Shopify > AliExpress > DS'ers and the actual reseller/store. It was a mighty issue that needed a simple solution imo. However it just turned into a headache talking to all these channels that had to to their part. Eventually Zoe helped me through this entire process which pinpointed exactly where and why my order was being stuck. It saved my day and really helped me understand the process of how things work. It was a learning day and want to thank Zoe for helping me in this process while taking her time to make me understand with printscreens and extra information just to help me out. It made me feel like an actual customer myself.. hehe. Thx again Zoe!

BuyTrend.nl
Netherlands
5 months using the app
DSers replied June 12, 2025

Hi,

Thank you so much for leaving such a thoughtful review! We're thrilled to hear that Zoe was able to help you navigate through the complex issue and bring clarity to the situation. Our customer service team is always committed to going the extra mile, and we're glad Zoe could provide the patience, knowledge, and guidance you needed.

If you ever run into any questions or issues again, don’t hesitate to reach out. We’re always here to support you.

DSers Team

July 15, 2025

Outstanding Support from Zoey!

I’m incredibly happy with the service I received from Zoey! From the very beginning, she was attentive, patient, and professional. She answered all my questions clearly and promptly. Her friendliness and dedication made the entire experience smooth and pleasant.

Kudos to the DSers team for having such a great team member! I definitely recommend their support!

PetJoyShopUSA
Brazil
3 months using the app
June 5, 2025

Atendimento rápido e muito produtivo. Continuem assim e obrigada!

Great Greeds
Portugal
7 months using the app
DSers replied June 10, 2025

Olá,

Muito obrigado por deixar sua avaliação! Ficamos felizes em saber que você teve um atendimento rápido e produtivo — nossa equipe de suporte trabalha com dedicação para oferecer sempre a melhor experiência possível.

Caso precise de qualquer ajuda no futuro, não hesite em nos chamar novamente.

DSers Team

June 1, 2025

Selena....Elle m'a très bien servie très gentille et patiente Connais son travaille
merci

cuisineetrangement.fr
Canada
Almost 2 years using the app
May 31, 2025

hatte ein hartnäckiges Problem in der Konfig...es stellte sich heraus, dass eine quick&dirty Lösung geholfen hat...prima Service!

MartlShop
Germany
3 days using the app
May 31, 2025

Leah du service client est incroyable.
Merci beaucoup

La boutique N°1 de sac à dos ordinateur
France
About 1 month using the app
May 24, 2025

Selena solved a problem I had been struggling with for days in minutes! She was very professional and gave me a precise solution to the problem. She is the best! Thanks again to her.

tomo goods
Canada
5 days using the app
May 19, 2025

Recomiendo increíblemente esta aplicación. Siempre que he tenido un tropiezo de configuración de mi parte Dser siempre me ha salvado con su magnifico servicio al cliente a través del chat messenger. Esto me proporciona tranquilidad y gratitud por su excelente atención. Gracias equipo Dser, estoy agradecida por lo mucho que aprendo cada vez que los contacto. Thank so much!!

Beauty & Positive
United States
Almost 2 years using the app
DSers replied May 26, 2025

Hello,

Thank you so much for your incredible recommendation and kind words! We’re thrilled to hear that our customer service team has been able to support you promptly and provide the help you needed. Your gratitude means a lot to us.

Remember, you can always reach out whenever you need assistance.

DSers Team

May 6, 2025

Aujourd'hui je n'arrivais pas a placer ma commande et après avoir essayé longtemps toute seule j'ai fait appel aux services client et j'ai eu l'aide de Fiona, elle a été fantastique!!! Merci beaucoup ! Vraiment très très bon service !

Maison Fantine
Canada
3 months using the app
DSers replied May 9, 2025

Bonjour,
Merci beaucoup d’avoir pris le temps de laisser un avis ! Nous sommes ravis d’apprendre que Fiona a pu vous aider efficacement — notre équipe d’assistance fait toujours de son mieux pour accompagner chaque utilisateur avec patience et professionnalisme.

N’hésitez pas à nous contacter de nouveau si vous avez besoin d’aide à l’avenir.

DSers Team