Reviews (6,377)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.
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DSers refused to honor its own published refund policy for unused annual subscriptions. I had 8–9 months unused, placed no orders through DSers, and requested a partial refund. Support denied it based on undocumented “system / fiscal year” rules that do not exist in their Terms of Service or refund policy, then closed the ticket without a refund.
Best app but should allow more features in free plan
Hi WTN Essentials
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
Wishing you continued success with your business, and we’ll be here whenever you need us!
fast help thank u vey much
Hi OdpalTo,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
I download DSers App months ago with a personal email adress and have an issue with this e-mail adress went was the time to change for my business email adress , many issue , spend lots of time to try at solving the problem without success, Shopify Team and Sidekick are very precious to help, very good service with Shopify , so back to my story , the issue was difficult to solve , so it's about data , so anyone who will face the same problem , go at : account/link managed/whitelist is manage for AliExpress and others suppliers list , and reviews or change email as you need, if you still have difficulty, Support DSers , Aimee was my Superhero yesterday's , she sweet to chat , patient with user , I was very happy after she fix my issue . very helpful , Thank you again Aimee
Absolutely wonderful to work with. The chat is a god send especially since I am new to website sales. they answer all of my questions and help me with every step. I have not run into any unanswered problems or issues
Aimee from DSers was incredibly helpful with my account settings. She was patient, professional, and made everything much easier to understand. I really appreciate her support and quick assistance. Thank you, Aimee, for the excellent customer service!
Lacey from DSers was incredibly helpful with my account settings. Thanks
Tina was incredibly helpful and kind throughout the entire process. She was always friendly, professional, and willing to go the extra mile to help me. Her support made everything much easier, and I truly appreciate her patience and positive attitude. I would highly recommend Tina to anyone looking for excellent service. Thank you so much for all your help!
Hi vitablau,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Tina — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
I had an urgent issue which was prevent me processing an order, through their 24/7chat I spoke to Luna and managed to sort it quickly and swiftly.
Tina was great
Hi there,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
