Reviews (6,380)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.
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Fantastic app and amazing support! Very helpful, responsive, and made everything easy. Highly recommend! I’ve had a really positive experience with this app. It’s easy to use, and the support team is amazing — super kind, patient, and quick to respond to any questions. They made the setup and refund process smooth and stress-free. I highly recommend this app to anyone looking to streamline their dropshipping with AliExpress! PALABRA !
I am new to Dsers and am still learning the process. I had an issue with a product from another supplier and dsers helped me immediately to fill it on their platform. They replied right away and helped to fulfill the order. It was painless and appreciated.
Excellent Support from Emanon!
I had an issue with one of my orders, and Emanon from the DSers support team went above and beyond to help me resolve it quickly. They were professional, patient, and made sure every detail was handled perfectly. It’s rare to find such attentive and knowledgeable support these days. Thanks to Emanon, my problem was solved smoothly and stress-free. Truly outstanding service—I couldn’t be happier!
Fast customer service, one of the best apps I used for my store, works very well.
Amazing support and innovative functions that help reduce time spent on making orders and managing them.
Excellent support from the team. They help us to solve our problem from time to time.
I recommend without hesitation.
Lacey has been an incredible help with my dropshipping business. She quickly identified and resolved the issues I was having with attaching new products to delivery, making the process far more efficient. Beyond that, she went the extra mile to review other areas of my store, suggesting smart ways to improve product quality and overall workflow. She’s very easy to communicate with, shares her knowledge clearly, and genuinely listens to what I need. Her professionalism and attentiveness made everything effortless. I honestly hope I keep getting Blanca’s support for future sessions — she’s an absolute asset. Thank you
App support doesn’t understand even the simplest issues. They are not aware of the app features. They don’t know English, and when we want to translate, they give false information like “English is our native language.” Even the smallest matter takes hours. Instead of fixing bugs, they brush it off by saying, “we tested it, it works.”
I spoke with Leona, but all the support agents are like this.
Thank you for providing such detailed feedback about your experience with our support team. We sincerely apologize for the frustration and inconvenience you have encountered.
We are taking your comments about the support team's knowledge and language skills very seriously. This is not the level of service we wish to provide, and we are immediately reinforcing training protocols to ensure all agents are fully proficient with our app features and can communicate effectively.
We are taking your feedback very seriously and are committed to making immediate improvements to our training and processes.Thank you for holding us accountable.
Fast customer service, one of the best apps I've used for my store, works very well.
Amazing support and innovative functions that help reduce the time spent on making orders and managing them.
Excellent support from the team. They help us solve our problems from time to time.
I recommend without hesitation.
DSers has been really helpful for my business. It doesn't take long to figure out and if i cant figure out something their 24/7 support is always there to help. it makes it easy to manage and fulfill orders quickly, and the automation saves me a lot of time. I also like how simple it is to connect with AliExpress suppliers. Definitely a tool I’d recommend to anyone running an online store. also thanks to Krystal and Sandy from the Dsers team for helping me out!
I had an issue with splitting a product into three separate listings because Shopify has a 100 SKU limit per product. I wasn’t sure how or where to make the split, but Aurora from DSers support stepped in and handled it for me quickly and efficiently. She made the process seamless and took the confusion out of it. I really appreciate her patience and expertise—thank you, Aurora!
I always get exactly what I need and I keep my sanity intact in the process. DSers for the WIN!
Hi,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Aurora was able to assist you so efficiently and patiently. Our support team is always dedicated to making sure your workflow stays smooth and stress-free.
If you ever need more help or have questions down the road, don’t hesitate to reach out to us again.
DSers Team
“Excellent Support from DSers!”
I had an issue where my product showed as sold out, even though inventory was available. The DSers team quickly helped me identify the problem—a variant mapping issue with AliExpress—and guided me step-by-step to fix it. Their support was fast, helpful, and really knowledgeable about how Shopify and AliExpress work together. Now my product is working perfectly, and orders are going through smoothly! Highly recommend DSers for anyone doing dropshipping.
Hello,
Thank you so much for sharing your excellent experience! We’re glad our DSers support team could quickly identify and resolve the variant mapping issue for you. Our team strives to provide fast, knowledgeable, and helpful assistance to ensure your dropshipping process runs smoothly.
If you ever need further help or have any questions, please feel free to reach out to us anytime.
DSers Team
