Easify Custom Product Options
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Reviews (3,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for complex product customization, especially personalized, engraved, embroidered, and custom‑printed items. They like the wide range of option types, conditional logic, live previews, and per‑option pricing that simplify upselling and reduce back‑and‑forth on custom orders. Many describe it as intuitive even for non‑technical staff, and consistently praise fast, hands‑on support that fixes theme issues and helps with setup.
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I love how easy it is to create option sets and the price for such a variety of options is amazing in itself. I have had other option apps that were more expensive and didn't do nearly half of the stuff I can do in this app. It's easy to navigate and the customer service is the cherry on top. I've had to ask for help on a few things and someone always gets back to me and is so helpful. I love this app and tell all my friends who have a business like mine to get it!
Thank you so much for your thoughtful and detailed review of Easify Product Options! We’re truly happy to hear that you’re enjoying how easy it is to create option sets and that the app’s pricing and flexibility have been a great fit for your business.
It’s wonderful to know that our support team has been there to help whenever you’ve had questions. We always do our best to respond quickly and make sure merchants feel fully supported while setting things up.
Your kind words and recommendation mean a lot to us. It’s incredibly rewarding to know that Easify Product Options has been able to make your workflow easier and more affordable. Please remember our 24/7 live chat is always available if you need any help or want to share feedback and suggestions.
Best regards,
Easify Team.
Had an issue with the custom selections not showing up on the order page. I reached out for support and was told they had to look deeper into the issue and would get back to me within 48 hours. Well a few days went by and it honestly slipped my mind but I went back to the email thread and picked up the conversation. After a few moments the issue was resolved (even placed a test order to confirm). They even provided me with documentation on how to get the customizations to print on my packing slips as well. Even with the lag in response initial, they were able to see our conversation history and get everything squared away.
Thank you so much for taking the time to share your detailed experience with Easify Product Options! We’re really glad to hear that our team was able to resolve the issue with your custom selections and ensure everything is now working smoothly, including the packing slip setup.
We truly appreciate your patience and understanding while we looked deeper into the problem. Sometimes certain issues take a bit more investigation, and your flexibility allowed us to provide the right fix. It’s also great to know the follow-up communication helped make the process easier for you.
Your feedback means a lot and helps us continue improving both our response times and the overall support experience. Please remember our 24/7 live chat is always available if you have any more questions or suggestions, we’re always here to help.
Best regards,
Easify Team.
Support is excellent! Charles was helpful and super-fast with an answer - (I'm betting it's a common question). Any time I've run into a problem, it has taken only a few minutes to get things back on track. It is a longer process than you will think when you first get into it. There is a learning curve even if you've been maintaining your own website for a while. The demo makes things look relatively simple, but it will take you more time than you expect, so plan accordingly. Very happy with the application so far, although we are not yet live.
Thank you so much for sharing your honest experience with Easify Product Options! It means a lot to us that you took the time to write such thoughtful feedback. We’re so glad that Charles could assist you quickly and that our support team has been able to get things back on track whenever needed.
We completely understand your point about the setup taking longer than expected. Easify was built to handle all kinds of complex product options, but that flexibility can sometimes make the first setup feel a bit overwhelming. Your feedback is incredibly valuable because it helps us see where we can simplify and guide merchants better.
If you could share which steps felt most time-consuming or unclear, we’d love to learn from your experience and make real improvements. You can message us anytime through the in-app Live Chat or reach our Product Owner, Zoe, directly at zoe@tigren.com. We genuinely listen to every suggestion and turn them into updates that make Easify easier and more enjoyable to use.
We truly appreciate your support and promise to keep improving until Easify Product Options fully deserves that 5th star from you once your store goes live.
Best regards,
Easify Team.
Easify works great, and their support team is wonderful. I worked with Anne who was able to forward my issue to a developer, they modified their product to work with my theme, verified that the fix worked, and kept me informed all along the way. I’m very happy with with their service.
Thank you so much for your thoughtful review of Easify Product Options! We’re glad to hear that the app has been working well for you and that Anne was able to assist by coordinating with our development team to resolve the issue.
It’s wonderful to know the fix was implemented smoothly, verified, and communicated clearly throughout the process. Providing attentive and transparent support is something we care deeply about, so your recognition means a lot to us.
We truly appreciate your trust and support. Please remember our 24/7 live chat is always open if you need further assistance, and we welcome any feedback or suggestions that could help us improve Easify Product Options even more.
Best regards,
Easify Team.
I initially had some problems with the integration, but after escalating my issue the Easify team devoted resources to work on my problem overnight. I woke up with a functional website and a helpful email. Anna did a great job rounding up with me and solving my problems.
Thank you very much for sharing your experience with Easify Product Options! We’re sorry to hear that you faced some initial challenges with the integration, but we’re glad our team was able to step in quickly and work through the issue for you.
It’s wonderful to know that the problem was resolved overnight and that Anna could follow up with you to make sure everything was running smoothly. We’ll be sure to share your kind words with her and the team.
Your feedback means a lot to us and encourages us to keep improving both the app and our support. Please remember our 24/7 live chat is always available if you have more questions or suggestions, we’re always here to listen and help.
Best regards,
Easify Team.
I upgraded my plan to include the "Product Personalizer" where customers could select options and the product picture would change according to the selected options. I had some issues setting it up (user error haha) but the Easify team was quick to help me figure out how to fix it. They also customized it for me so the picture stayed static at the top of my mobile screen while scrolling down the options. Absolutely amazing product and customer service! Highly recommend!!!!!!!!
Thank you so much for your wonderful feedback on Easify Product Options! We’re really glad to hear that the app has been easy for you to use and that it’s already helping you increase sales with add-ons.
It’s also great to know that our customer service has been a positive part of your experience. Providing helpful and timely support is very important to us, so your recognition means a lot.
We truly appreciate your support and your kind words. Please remember we’re available 24/7 on live chat whenever you need help or even if you’d like to share suggestions, we’re always eager to listen and improve.
Best regards,
Easify Team.
I love the easify app. It lives up to its name, as it is very easy to use. It does just what I need it to do, and customer service is outstanding. Mari, Hannie, Anne -- they are always there day or night to answer a question or help me when I'm trying to do something more complicated with the app.
Because of them, I'm never frustrated with the app or my purchase of it, because it does what it's supposed to do.
Plus I love that they continue to add more features and give me more bang for my buck.
Thank you so much for sharing such thoughtful feedback on Easify Product Options! We’re truly glad to hear that the app has been easy to use and doing exactly what you need for your store.
It’s wonderful to know that Mari, Hannie, and Anne have been able to support you whenever questions come up. Providing dependable support is something we care deeply about, and it means a lot to know that it has helped make your experience smoother and frustration-free.
We also appreciate your recognition of the new features we’ve been adding. Your trust and encouragement inspire us to keep improving both the app and our service so that Easify Product Options continues to deliver real value for your business.
Best regards,
Easify Team.
Thank you, Lich for the super prompt assistance with a custom setting! So far I am loving the look of the custom product. It's been easy to build and looks so professional. It's testing well and we're excited to launch our new custom ID Label products. Thanks again!
Thank you so much for your kind review of Easify Product Options. We’re really glad to hear that the app has been easy to use and has helped you create a professional-looking custom product.
It’s wonderful to know that Lich was able to assist you promptly with your custom setting. Our team always aims to provide quick and helpful support, so your feedback is greatly appreciated.
We truly value your trust and support, and we’ll continue working hard to improve both the app and our customer service so that Easify Product Options remains a dependable tool for your store.
Best regards,
Easify Team.
I am still in the set up process, but so far I am very happy. I am sure if you are doing something simple like apparel or cards and other printable products, this would be super fast and easy. My set up is a bit more complicated due to the product I have with pretty strict restrictions, but I have tried several different apps and this one is by far both the easiest and the one with the best customer service! Super quick to reply at all hours. I am very happy so far!
Thank you very much for sharing your experience with Easify Product Options. We’re really glad to hear that, even in the middle of setting things up, you’ve found the app easier to work with than others and that our support team has been quick and helpful when you reached out.
We understand that your setup is a bit more complex, and it means a lot that you’re patient with the process. Please know we’re always available through live chat, day or night, to give you a hand whenever you need it.
Your feedback encourages us to keep improving the app and the way we support merchants. As you continue with your setup, we’d be happy to hear any ideas or suggestions that could make things better for you.
Best regards,
Easify Team.
Compared to other apps, this is amazing for custom products. It's VERY flexible. For any button and slider you imagine for your product page, there has to be an option within the app.
I had a problem with their latest personalization feature and they helped me really quickly to get back up and running.
Thank you, Anne and the Easify team!
