Easify Custom Product Options
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Reviews (3,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for complex product customization, especially personalized, engraved, embroidered, and custom‑printed items. They like the wide range of option types, conditional logic, live previews, and per‑option pricing that simplify upselling and reduce back‑and‑forth on custom orders. Many describe it as intuitive even for non‑technical staff, and consistently praise fast, hands‑on support that fixes theme issues and helps with setup.
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Just downloaded this app to help out with product options and extra add ons. So far, I'm absolutely loving it!
I have a laser engraving machine as well as over 100+ variants on the leather products I make currently. This up will allow me to expand and grow my business the way I had envisioned. The image upload will be game changer. No more chasing customers and waiting for their replies.
Quicker dispatch and a professional addition we can customise, to our website theme. Anne was also great to speak to, she was able to collaborate with us while were still in production of the new website.
Thank you so much for sharing your thoughtful review of Easify Product Options! We’re truly happy to hear that the app has been helpful for your store and that it’s making your workflow easier.
It’s great to know that features like image upload are helping you save time and create a more seamless experience for your customers. We’re also glad that Anne was able to assist you and collaborate while you were setting up your new website. She and the team always strive to provide support that’s not only quick but also genuinely helpful.
Your feedback means a lot to us and motivates the entire team to keep improving both the app and our service. If you ever need more assistance or have ideas to share, our 24/7 live chat support is always here to help.
Best regards,
Easify Team.
stopped working suddenly after months of use - all customizations lost for customers upon adding to cart. We had to do a lot of back and forth to get their customization requests after the fact since they didn't come through during checkout.
Dear KI Home Store Owner,
Your review about lost customizations immediately got our full attention. We know that when this feature fails, it is more than just a technical issue. It affects the trust your customers place in your store, and we take that very seriously.
We are truly sorry for the frustration and extra work this caused as you had to manually track down orders. You deserved a smoother experience, and we are committed to making it right.
However, our support team hasn’t received any contact from your store during the time this issue occurred. This matters because, without real-time reports, we cannot see what happened on your end or fix it before it impacts your business.
Since Easify Product Options worked for your store for months, something likely changed in your setup. Here are the most common causes we’ve seen in similar cases:
- Theme change: After switching to a new theme, the app needs to be reactivated for that theme to function properly.
- New app installation: Some apps can conflict with Easify by modifying shared scripts or elements.
- Checkout customization: Custom code or checkout setting changes can sometimes interrupt how product options transfer to the cart.
- Or a potential issue within our app that appeared under a specific condition in your store, which we can only verify by reviewing your setup.
We’d really appreciate your help in finding the exact cause. Please contact us via our 24/7 In-app Live Chat. We will:
- Immediately review your store’s setup to identify the root cause.
- Fix it right away if it’s related to Easify Product Options.
- Offer compensation if the issue was caused by our app.
We never want any merchant to face this kind of problem. The only reason we couldn’t help sooner is that we weren’t aware of it. Please give us the opportunity to investigate and make things right for you.
Sincerely,
Easify Team.
We are just getting started with Easify Custom Product Options App. So far, we are very happy with it. It is allowing us to offer a large number of customizations to our products without changing the SKU for each variation. We need to be able to treat each product as a single SKU even if the product is customized.
We are especially happy with the fast support that we have already received from Hannie.
Thank you so much for sharing your experience with Easify Product Options! We’re really glad to hear that the app has been helping you create a wide range of customizations for your products and that it’s been a good fit for your store so far.
It’s wonderful to know that Hannie was able to assist you quickly and make the setup process easier. Our team always tries to respond fast and provide the best support possible, so your kind words mean a lot to us.
We truly appreciate your trust and support as you get started with Easify Product Options. Our 24/7 team is always here if you need any help, and we’d love to hear any feedback or feature ideas that can help us keep improving the app.
Best regards,
Easify Team.
I had a fantastic experience with Easify! The day I was planning to launch my shop, I noticed that the pricing wasn’t showing up correctly in the cart during testing. I reached out for help, and Charlie and Anne fixed the issue within 24 hours! Thanks to their quick and professional support, everything is now running smoothly and my shop is ready to go live. I’m so grateful for the fast response and excellent customer service—highly recommend Easify!
I am not a techy person but this was very simple to set up. Save my a lot of time I wasted setting up Teeinblue and still couldn't figure it out.
We've received excellent support from the Easify team in getting our setup working smoothly. The app is intuitive, flexible, and does exactly what we needed for custom product options. Highly recommended — great support and great functionality!
Thank you so much for your thoughtful 5-star review of Easify Product Options! We’re really glad to hear that the app has been intuitive and flexible for your store and that it’s meeting your needs for custom product options.
It’s wonderful to know our team could assist you in getting everything set up smoothly. Providing clear guidance and reliable support is something we truly value, and your recognition means a lot to us.
We’re always looking for ways to make Easify Product Options even better, so if you have any feedback or feature ideas, we’d love to hear them. Our 24/7 support team is always here whenever you need assistance.
Best regards,
Easify Team.
A Truly Flexible App with Exceptional Support!
I recently used Easify Options to set up custom bundle options on my Shopify store, and I couldn't be happier. The app is incredibly customizable and user-friendly, I managed to create complex product options without needing any technical skills at all.
What truly sets this app apart is their outstanding support. A special shoutout to Mari, who went above and beyond to help me set up my bundle. She patiently answered countless questions, provided clear explanations, and even shared step-by-step screenshots to guide me through everything. Her dedication made the entire process smooth and stress-free.
If you're looking for a powerful yet easy-to-use options app with top-notch support, Easify Options is an absolute must-have!
We recently moved our store to Shopify and explored lots of different apps to help with gift bag customisation. We ended up trialing and liking Easify for our purposes.
You can see a live example of this app in use on our site here: https://www.storybookcakes.com.au/collections/christmas-under-20/products/christmas-gift-bag-gold-bows-3-x-cake-in-a-mug
We did have some issues with picking slips, cart views and invoices, but went back and forth with Easify support many times and they were able to help us come up with a good solution to our problems. Many of the problems were due to the way Shopify itself is set up, rather than any inherant Easify issues.
Originally our component parts of the gift packs were listing separately in the cart and invoices, but they now are grouped together which works much better (and is essential for our team to pick and pack the correct components into the gift packs).
We also have a slight issue with our component parts that are $0 or $.50 showing up on our store - we have followed Easify suggestions for hiding them from search, but they were still coming up on recommended product sections. We have now hidden them with code.
We also use Easify Inventory Sync as the components of gift bags are also individual products available for sale, and this is going well as well.
About half our orders have included a customised gift pack since we went live a month ago, and we have not received any negative comments from customers so everything is going really well.
Thank you very much for sharing your experience with Easify Product Options and Easify Inventory Sync! We’re glad to hear that both apps have been working well for your store and helping with your gift bag customization.
We truly appreciate your patience and collaboration with our support team while resolving setup issues. It’s great to know that things are now running smoothly and that your customers are having a positive experience.
Your feedback means a lot to us and helps us continue improving our apps. Please feel free to reach out to our 24/7 support team anytime with feedback or feature suggestions, we’re always happy to help.
Best regards,
Easify Team.
The Easify team is amazing and a pleasure to work with. I had some issues with the formatting of my option sets (because of my theme) and their developers got to work right away and fixed the issues for me so that it worked perfectly with my theme. Thanks to the amazing team and Clove on customer service! I look forward to continuing my relationship working with Easify.
Thank you so much for your thoughtful review of Easify Product Options! We’re really glad to hear that our team was able to help you get everything working smoothly with your theme.
It’s wonderful to know that Clove and our developers could assist you quickly and make sure your option sets displayed perfectly. We always aim to provide both effective solutions and a smooth experience for every merchant, so your kind words truly mean a lot.
We greatly appreciate your trust and support, and we’re happy to have you with us. Our team will keep working to make Easify Product Options a reliable and valuable tool for your store.
Best regards,
Easify Team.
Great app with extensive features, rules that work with variants, drag-n-drop builder, customisations, CSS. Support team is responsive & actually helps you resolve issues quickly.
Thank you for your thoughtful feedback on Easify Product Options! We’re really glad to hear that you’ve been enjoying the app’s flexibility and features.
It’s also great to know that our support team was able to respond quickly and help you resolve your issues. We always aim to make sure merchants can use the app with confidence, and your feedback lets us know we’re on the right track.
We truly appreciate your trust and support. Please remember our 24/7 live chat is always available if you need further help or want to share suggestions, your input helps us keep improving Easify Product Options for everyone.
Best regards,
Easify Team.
