Easify Custom Product Options
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Reviews (3,183)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for made‑to‑order and highly customized products, handling complex options, conditional logic, per‑option pricing, and live visual previews that Shopify can’t natively support. Many find it easy to set up with helpful templates and exports, and report smoother workflows, fewer customer messages, and clearer pricing. Support is frequently described as exceptional, with fast, hands‑on help for theme issues, styling, and custom solutions.
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Very powerful app with out of the box templates & options to refer to. There are also in-app settings & in-app CSS section to fine tune your options look.
Very helpful live chat support + documentation too.
Thank you so much for the great review! We're really happy to hear that you're finding Easify Product Options powerful and easy to work with. The templates, in-app settings, and custom CSS are all there to help you fine-tune your setup, so it's great to know they're working well for you.
We’re also glad our live chat and documentation have been helpful along the way. Whether it’s a quick tweak or a full setup, our team is always here to support you.
Thanks again for your kind words. If you ever have more questions or ideas, just let us know!
Best regards,
Easify Team.
I had a few issues with the App (I accidentally deleted something I shouldn't have) but I reached out to the team and Clove fixed it immediately for me. I am so happy that it's working, as a non developer I find this app so easy to use and it's essential for my business. Would definitely recommend it.
Thank you so much for taking the time to share your experience! We're so glad to hear that Easify Product Options has been easy to use and helpful for your business, especially as a non-developer. That’s exactly what we aim for - to make powerful product customization simple and accessible for every merchant.
We’re also really happy that Clove was able to step in and quickly fix the issue for you. Mistakes happen, and we’re always here to help get things back on track whenever they do. Your kind words truly mean a lot to our team.
Thanks again for the recommendation. If you ever need anything else, just reach out, we’re always here to support you and your store.
Best regards,
Easify Team.
We installed Easify to manage product options without creating variants and used it for several months. The interface was user-friendly, but the app caused major problems on both the technical and operational side.
1. Checkout bug: option pricing not applied with discount codes
When customers applied discount codes, the extra charge for selected options was removed from the final total, even though the option appeared as selected in the order. This led to orders going through with €0 extra — a critical bug that caused real financial loss.
2. Confirmed performance drop (before/after tests)
We ran multiple Lighthouse audits before and after uninstalling the app:
• Product page (desktop): went from 46 → 95
• Product page (mobile): 22 → 46
• Home page (desktop): 63 → 74
• Home page (mobile): 85 → 95
These results were consistent across several runs.
No other change was made between the tests besides removing Easify — which confirms the app had a measurable impact on page speed.
3. Limited dev availability despite “24/7 support”
While replies were polite and courteous, basic questions like “Where is tracking configured?” or “How to fully uninstall?” could not be answered in real time. We were told the dev team would respond in 6–10 hours, due to their time zone.
This does not meet the expectations of true 24/7 technical support — especially for stores based in Europe.
Final response from Easify
They confirmed the app uses Shopify’s extension system, does not inject tracking scripts, and that no manual cleanup is needed after uninstall. That’s appreciated — but came too late, after real losses and slowdowns.
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Summary:
The app has potential, but for us, it caused lost revenue, degraded performance, and long delays in support. It may be suitable for simple setups, but if your store is sensitive to speed and operational stability, use with caution.
Our website was experience a conflict between apps, at first we assumed it was Easify as it was the newest app we installed that was causing the issue. The team at Easify were able to listen to our issue and jump into testing, it turned out it wasn't the Easify app causing the conflict, but the team were able to narrow down the conflicting apps and were able to point us to the right direction or people to contact.
Communication was prompt once the ball started rolling. They took our minor issue seriously and were keen to get to the bottom of it. Despite not being the problem, they extended their help if we weren't able to resolve it after contacting the developers of the other apps. That is above and beyond for me.
The app has been handy so far, we are yet (and excited) to start incorporating their features under more listings.
Shout out to the team Anne, Clove, Charles & Liv for helping us resolve our issue.
Thank you so much for taking the time to share your experience with Easify Product Options. We're really grateful for your patience and the opportunity to help out when your store encountered a conflict between apps. Even though Easify wasn’t the source of the issue, we’re glad our team could assist in narrowing down the problem and guide you in the right direction.
It means a lot to us that you felt supported and taken seriously, especially in situations where we’re not directly responsible. Our goal is always to ensure your store runs smoothly, and we’re happy to go the extra mile whenever we can.
We're excited to hear that you're finding the app useful and looking forward to incorporating it into more of your listings. If you ever need further support or have ideas you'd like to explore, we’re always here to help.
Best regards,
Easify Team.
amazing app and amazing service, very easy to use compared to other apps, i tried 3 before i found this one and none of the others worked properly, this app is amazing for customised options. I had an issue where my images were the wrong shape so couldn't get them to turn into circles, i contacted support and they custom coded an extra bit in to save me editing 36 of my images to the correct size!! Very impressed. Will be installing this app on my other stores when required, thanks so much
Thank you so much for your detailed and thoughtful review. We're truly happy to hear that Easify Product Options worked out perfectly for your needs, especially after trying several other apps. Making product customization easy and dependable is exactly what we aim to deliver.
We’re also glad our support team could assist with the image formatting issue. It's great to know that the quick custom code solution saved you time and effort. Helping you avoid the manual work of editing each image individually is exactly the kind of support we love providing.
We really appreciate your trust in us and are excited to hear you’ll be using the app on your other stores as well. If you ever need anything, we’re always here and ready to help.
Best regards,
Easify Team.
I am relatively new to Shopify and needed help setting up an inventory option for an add-on. When I couldn't get that figured out, Lich and Clove from Customer Service walked me through the rest of the steps with videos and quick chat responses. Worth it if you need more variants and options than what Shopify normally allows!
Thank you so much for sharing your experience, and welcome to the Shopify world! We're really happy to hear that Easify Product Options has been helpful in giving you the flexibility you needed beyond Shopify’s built-in limitations.
It’s also great to know that Lich and Clove were able to support you through the setup process with quick responses and helpful videos. We understand how important it is to feel guided and supported, especially when you’re still getting used to the platform, and we’re always here to walk through things with you.
If you have any more questions down the road or want to explore more features, don’t hesitate to reach out. We’re here to make sure you get the most out of the app.
Best regards,
Easify Team.
Tried this app hoping it would simplify product options, but it fails to update add-ons or custom options when variants change — a basic requirement. Spent a lot of time troubleshooting with no resolution. Support was slow and not helpful. Other glowing reviews seem suspicious, considering how unreliable the app is. Wouldn’t recommend.
Dear Coco Leni Store Owner,
Thank you for using Easify Product Options and for giving us the opportunity to support your store.
We know things didn’t start off perfectly, and we truly appreciate your patience as we worked through the issues together. Since then, our team has done everything we can to help resolve each problem you encountered, and we’ve been here for every follow-up request you made, always happy to assist.
If there’s anything else you need, now or in the future, just let us know, we’re always ready to help, instantly.
If your experience with the app has improved, we’d be incredibly grateful if you’d consider updating your review. It would not only mean a lot to our team, but also help other merchants see the kind of ongoing support and care they can expect from us.
Thanks again for being with us. We're here whenever you need.
Warm regards,
Easify Team.
We've migrated our product options from a different, popular app and so far have enjoyed the experience. The app has a very clean and easy-to-use interface. I was able migrate all of our product options over without having to read any guides or documentation.
Whenever a question or issue has come up, their live chat support has quickly addressed the issue. Liv has helped me on multiple occasions and their development team has looked into a few issues as well.
Thank you so much for sharing your experience and for making the switch to Easify Product Options! We're really happy to hear that the transition from your previous app went smoothly and that the interface has been easy to work with right from the start.
It’s great to know you were able to set everything up without needing guides, that’s exactly the kind of simplicity we aim for. We're also glad Liv and our development team have been able to support you whenever needed. We truly believe that responsive, reliable support is just as important as powerful features.
If you ever have more ideas, questions, or anything we can help with, feel free to reach out. We're always here and happy to assist!
Best regards,
Easify Team.
I had a lot of details and options to add to my customizations and although I didn't find that super easy to navigate on my own, the customer service has been impeccable! I have worked with several reps who have been very helpful, and today Clove knocked it out of the park with her quick & precise solutions, completely understanding my needs and executing them with perfection. I am very grateful for the assistance and hope this addition to our store adds value for our customer and our business. Thank you, Easify!
Thank you so much for taking the time to share your detailed experience with Easify Product Options! We know that setting up complex customizations can sometimes feel overwhelming, so it truly means a lot to hear that our support team was able to guide you through it with clarity and care.
We’re incredibly glad that Clove’s quick, thoughtful solutions helped bring your setup together just the way you needed. Our entire team is committed to making sure you feel supported at every step, and feedback like yours reminds us why we do what we do.
We genuinely hope this addition brings real value to both your customers and your business. If you ever have more questions, ideas, or feedback down the line, we’ll be right here and always happy to assist.
Best regards,
Easify Team.
Great experience so far! They have a large array of templates to choose from and the integration into my stores layout has been very smooth. Had a few questions and they were prompt to answer it via their chat function. I ended up having a slightly more complicated issue and the dev team was quick to respond within the 24-48 hour time frame, which ended up being about 1.5 days which is for IT problems, quite stellar.
Switched to this app from InfiniteOptions and I'm much happier with this one and they're more affordable with a better UI.
Thank you so much for sharing your experience with Easify Product Options! We’re really happy to hear that the wide range of templates and smooth integration have been working well for your store.
It’s great to know our team was able to assist you both through chat and with the more complex issue you encountered. We understand how important it is to get timely help when things come up, so we’re glad the response time met your expectations.
If you ever have more feedback, questions, or ideas, we’re always here and happy to help you keep getting the most out of the app.
Best regards,
Easify Team.
