Reviews (410)

Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet approachable shipping solution, especially for small businesses handling complex or international logistics. They highlight smooth Shopify syncing, strong international features (tariffs, duties, customs forms), competitive rates, and flexible options at checkout. The rules builder and advanced logic are praised for multi‑warehouse routing. Tracking tools and integrations work well, and many commend responsive support that even manages carrier communication.

January 15, 2026

If I could leave no stars, I would. I was advised I can only use a credit card or american express to use this platform, not my card I use for EVERYTHING to do with my business.

Saint Lashes & Brows
Australia
About 2 hours using the app
Edited January 24, 2026

Alandra and Daniel were fantastic went above and beyond to make sure everything with our orders, labels, planning and shipment looked correct and how we planned.

It took alot of the stress out of the process and gave peace and mind that what we were sending, was done correctly

Fingers crossed all goes through to our customers ok!
Thank you for all your help once again

Abbi Pulling Shop
United Kingdom
13 days using the app
December 24, 2025

The AI response time is fast. but still waiting for a agent.

Ms. D's Wellness Goods
United States
6 days using the app
December 2, 2025

Easyship is a great partner to work with! They helped with end to end fulfillment for my new Shopify store and we're looking forward to continuing our partnership in the future!

PICO PICO
United States
6 months using the app
November 14, 2025

easy integration and very good shipping price. for small businesses the easyship is very useful tool

NightPearl USA
United States
About 1 year using the app
November 9, 2025

Sumit was very helpful and professional. He quickly identified the cause of the issue with the “Shipping at Checkout” feature and explained clearly that it was related to the plan requirement.
Thanks to his guidance, I was able to follow the steps and successfully resolve the problem.
Great support experience — thank you so much for your assistance!

tsurugi_motors
Japan
15 days using the app
May 27, 2026

Great app. Support is fast and kind.

Aqerdil
Germany
About 2 hours using the app
October 21, 2025

great customer service. They helped resolve an issue quickly that was caused not by them but by a server outage at USPS that made shipments load funny.

Smootheeze
United States
About 1 year using the app
October 6, 2025

Neha Roy was a good person to talk too, help was there and everything was nice and smooth! Prices are also better then shopify themself atleast form what ive seen, its worth a look!

4U2Heal
Canada
27 minutes using the app
September 22, 2025

have been using easyship for years. always reliable and quick to response and thank you Pooja for verifying our account

Mogupets
Singapore
Over 1 year using the app