Reviews (410)

Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet approachable shipping solution, especially for small businesses handling complex or international logistics. They highlight smooth Shopify syncing, strong international features (tariffs, duties, customs forms), competitive rates, and flexible options at checkout. The rules builder and advanced logic are praised for multi‑warehouse routing. Tracking tools and integrations work well, and many commend responsive support that even manages carrier communication.

September 20, 2025

SRUTHI IS PROFESSIONAL AND HELPFUL

merchandise4mature
United States
6 months using the app
September 16, 2025

Support is great, especially Naveen who was very helpful

Stirling Timepieces
United Kingdom
Over 4 years using the app
Edited September 18, 2025

Thank you sunanda for the fast response for the cancel issues

The Bag Creature
Singapore
Over 7 years using the app
September 5, 2025

Anup Kumar is an excellent staff. He is kind and took ownership and responsibilities of the entire issue. Strong sense of assurance and I’m very satisfied with the final result!

MJ@TreasureHearts Toys & Collectibles
Singapore
Over 4 years using the app
August 22, 2025

Expensive shipping rates, not competitive.

PUNCH Watch & Eyewear
United Kingdom
2 days using the app
Easyship replied August 26, 2025

We're sorry to hear about your experience. Our team have reached out to you via email to look into this for you.

August 20, 2025

Easyship Support Anup, is vey helpful. Thankyou for your efficiency.

DF64 COFFEE GRINDER
Singapore
About 4 years using the app
August 19, 2025

had a problem with UPS over charging, I told EasyShip and they got it resolved.

NCMR Store
Canada
21 days using the app
August 18, 2025

This app is not working at all. Cannot even install it1

Onekid
United States
5 minutes using the app
Easyship replied August 19, 2025

We're sorry to hear this. Please contact support@easyship.com so our team can assist you.

August 1, 2025

I had the absolute pleasure of working with Pooja for the setup of our Easyship account, and I couldn't be more grateful for her assistance. From the very beginning, Pooja demonstrated exceptional knowledge of the platform and guided us through every step with clarity and precision.

What truly stood out was her immense patience—no matter how many questions I had or how detailed the requirements were, she remained calm, courteous, and incredibly helpful throughout. Her ability to explain complex features in a simple, understandable manner made the entire process smooth and stress-free.

Pooja is a true asset to the team, and her professionalism, responsiveness, and deep expertise made a significant difference in getting everything set up efficiently. I wholeheartedly recommend her to anyone needing support with Easyship or logistics in general.

Thank you, Pooja, for your outstanding support!

Ask & Embla Marketing
United States
Over 2 years using the app
July 1, 2025

great support & good rates with lovely integration, one less headache for our days!

JJ Industries UK Ltd.
United Kingdom
About 2 years using the app