Reviews (410)

Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet approachable shipping solution, especially for small businesses handling complex or international logistics. They highlight smooth Shopify syncing, strong international features (tariffs, duties, customs forms), competitive rates, and flexible options at checkout. The rules builder and advanced logic are praised for multi‑warehouse routing. Tracking tools and integrations work well, and many commend responsive support that even manages carrier communication.

June 13, 2026

Really enjoyed my experience so far, the support team is helpful, the platform is great and I'm almost always getting rates lower than anywhere else.

Compared to a lot of others these came out the best, there's a few bugs here and there like not every order being imported, or sometimes delivery services you think would be available, simply aren't, but it's not enough for me to downgrade my rating.

Highly recommend :)

Sancta Victa
United Kingdom
5 days using the app
June 12, 2026

After using 3+ different platforms to ship orders to my international customers, Easyship is by far the best I've worked with. Their pricing is competitive, the platform is easy to use, and their customer support has been outstanding whenever I've needed assistance.

Shipping internationally can be challenging, but Easyship has made the process much smoother and more reliable. I highly recommend them to anyone looking for a dependable shipping solution for their business.

Remyx London
United Kingdom
5 months using the app
August 6, 2026

Great platform, wish I would have found it sooner, easy to use, great support and really nice pricing

SwellPro-UK
United Kingdom
About 2 months using the app
August 3, 2026

Good price, good customer service, easy to use

The Festive Shopper
United Kingdom
Over 1 year using the app
June 10, 2026

We've been using Easyship for years and only recently got on board via Shopify. The transition was painless for both the initial setup and implementation - the plugin just works and is easy to connect. Easyship even did a customization for us that's been working solidly and allowed us to expand to using multiple warehouses seemlessly. You can't ask for better support than that!

GenuinePurity
United States
Over 1 year using the app
Edited June 15, 2026

I left the app 5 stars but once I kept using it, the website is super buggy and don't work like that, the customer service sucks nobody will understand you they just talk like bots! Shipping labels have your full name on it instead of just your business name.

Pure Motion
United States
9 days using the app
July 20, 2026

Was only able to install 40% of all orders, and did not let me use Evri to ship internationally because according to them, Evri do not ship to USA. Bad app, do not install.

Phill Smith Creative Ltd
United Kingdom
44 minutes using the app
June 4, 2026

I have been using Easyship for approx 18 months, it's a lot of work to set it up but once you are through that pain things generally work well. That was the case until about 6 months ago, at the end of 2025 I noticed a real decline in the availability of support staff for help with issues. It is now so bad that the AI bot is far more human and efficient at providing support than the support team. The support team are extremely slow to respond, use the same scripts to communicate and show no empathy or interest in your actual issue. I am owed money from Easyship for a UPS overcharge, my "service ticket" has been open since 27th January (today is 4th June) and I am still waiting and still chasing. Today they closed another open ticket I have (another UPS overcharge) and they have refunded me a lesser amount than I was originally charged. It's sloppy and very very poor service. They sent me a link to review them following the closure of this ticket so this is my honest opinion of them based on my experience.

Sassy Spirit
United Kingdom
Almost 2 years using the app
July 17, 2026

Almost all of the agents we spoke to, gave an impressive assistance every time we have an inquiry about Easyship's services.

AKTYVA
Singapore
Almost 3 years using the app
June 2, 2026

We use Easyship specifically to manage international shipments for our EU 3PL operations, and it has been a reliable solution for our needs. The Shopify integration works smoothly, making it easy to route orders and manage international shipping requirements without adding complexity to our fulfillment process.

The platform provides good visibility into shipments and helps simplify coordination between our store and fulfillment partners. Whenever we've needed assistance, the support team has been responsive and helpful.

Overall, Easyship has been a valuable part of our international fulfillment workflow, and we would recommend it to merchants looking for a streamlined way to manage global shipping through Shopify.

Oxaloacetate CFS
United States
9 months using the app