Reviews (410)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful yet approachable shipping solution, especially for small businesses handling complex or international logistics. They highlight smooth Shopify syncing, strong international features (tariffs, duties, customs forms), competitive rates, and flexible options at checkout. The rules builder and advanced logic are praised for multi‑warehouse routing. Tracking tools and integrations work well, and many commend responsive support that even manages carrier communication.
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My representative, Mohammed was very helpful in resolving the issue my team was having with accessing shipping documents via Shopify. Originally thought to be an issue with Shopify, Mohammed continued to work with me when I was inclined to believe the problem was, in fact, with Easyship. It took a couple of days for the Easyship team to resolve the issue, but communication was clear throughout the process. I appreciate that my concerns were handled and all of the communication along the way.
Very helpful and efficient service
Everything was perfect :) Thank you Vivek!
Great service support and great service for business
It looks like it is a pretty good app, but having to pay the highest level subscription just to add our own carrier accounts, which in our case have significantly cheaper rates than easyship, and the fact that you get charged for every label on top of this made it cost prohibitive.
We use easyship as our shipping partner that shows live shipping rates at checkout which helps us a lot in our business.
I had an issue with checking out my labels. Requested a support agent , Gavish stepped in, found the issue and resolved it quickly! Very happy I can now get all my orders shipped out. Thank you Gavish!
Daphne was extremely helpful and professional. She assisted us quickly, clearly explained the next steps, and helped move our request forward. We are very satisfied with the support we received.
Easy to set up and easy to create labels, sorts all the customs stuff and jsut gives you the labels to print.
Terrible customer service.
App does not work property. Shipping rules were created and many of them not working. We have been using different shipping websites and APps for 14 years now and are expects are ecommerce. This App has a technical issue so we reached out to customer service 3 days in a row. No answer. Just looping one person to another.
All of their messages are fully automated even when you think you are talking to a customer sevice. My chat window is full of repeated sentences such as "I am truly sorry for the ongoing delay assocaited with the shipping rules." Super disappointed!
