Webgility ‑ QuickBooks Online

1-16-24 Update.
We have been using Webgility since 2015. We still love it! The tech staff are amazing to work with and ALWAYS get a resolution. Faizan S from onboarding helped set up a whole new work flow for Amazon which will work better for international markets.

This app saves us an incredible amount of time. If you have a lot of transactions, it will save you money in the long run. When there is an issue, tech support is always great. Faizan went above and beyond today.

Nikhlesh is the best!!! He answered everything I needed and was so patient and helpful. We were having issues the way our tax was being imported and he managed to clear everything up as well as some item importing. Their customer service is excellent. The tool requires some set up, there are so many settings that it is best to work with support, but we have been using webgility for years now and everytime I work with support our importing gets better and better. Thank you Nikhlesh!!

Sanket is the best! I had a problem with the Shopify sales connecting my updated Quickbooks. It took 3 phone calls and a few hours to resolve my issues. Sanket was so patient with me, stuck with it, and resolved all of my issues. A few times, he would consult with his colleagues, Webgility has a great team of customer service professionals. I also liked, I talked to a person, not a machine trying to answer my questions. It was a frustrating situation, which Sanket calmly fix for me.

I hate accounting! If it wasn't absolutely necessary, I wouldn't do it. It is necessary, though, so I looked for the easiest solution. Webgility makes it as easy as it's going to get. All my sales data transfers over to Quickbooks (desktop Enterprise edition) pretty seamlessly. (I can't tell you how much I wish all the data for all my purchases would, too!) From time to time my account rep, Shoeb Khan, checks in to see if I am having any problems. So far all is well. The software works.

This software is worth the money! The application is helping me keep my inventory quantity and price updated between Quickbook POS and Shopify. It has also helped me add product to Shopify in a much faster manner, than before, as I can push items from my POS to Shopify. It has saved me hours of work and I am extremely happy with it. The entire team at Webgility was professional and accommodating and I would recommend to anyone who has Quickbooks POS and Shopify. Anon Sanjiv was super helpful.

There is no perfect solution for every single company and their various applications, but this program is constantly updating to meet the changing ecommerce landscape. We use Webgility across several ecommerce channels to integrate with our QuickBooks. Their technical support is excellent. I have very specific requirements to keep our inventory levels accurate and have seen the developers create special plugins to try to meet my company's requirements. The tech support alone is worth the money.

I have a website hosted by Shopify and a storefront linked to Quickbooks Desktop POS Pro - a pairing of programs that no one had a good syncing option for. I decided to give this a try and am so happy I did. Setting everything up was a no-stress task since they helped me the entire way with remote access to my computer and showing me step by step what they were doing and why. The tutorial sessions with Sajan were easy and he was super patient with me as I learned the ins and outs of this new system.

I use this for our Shopify store to upload into QuickBooks Desktop and it has saved me hours of manual work. This is a great product for managing all of your accounting, shipping, and inventory duties. The support you get from the onboarding team and issues submitted to customer support is great. They always follow up to make sure it is resolved. My current account manager is Shoeb and he will follow up just to check in on how things are going. Would highly recommend this product to streamline your online business.

Overall I've been very happy with the way this app works and when we have had issues the support team was extremely helpful and on top of it. The fact that they would set it up for you was so helpful and that they spent time showing you how everything worked meant that we were able to dive right into using the program rather than spend a lot of time trouble shooting. The only reason that I'm not giving it 5 stars is that we don't really like that we are committed to a year rather than able to do a month to month plan.

Support is great!
Webgility (desktop version) is a very powerful tool. There is so much customization available for many unique circumstances. Once setup it can run in auto mode or you can do manual sync. There is a bit of a learning curve but Webgility support is AMAZING! I got a one hour on-boarding and a help line that is always available during regular business hours. I am still learning all that Webgility can do but help is only a phone call away and there is almost never much of a hold time to speak with an expert.