Reviews (233)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app solves a key Shopify gap by allowing staff and customers to edit orders post‑purchase, saving significant time on customer service and complex orders. They highlight powerful tools for changing items, addresses, shipping, prices, and drafts, plus automation and Flow integration. Many call it essential for handling large or custom orders, praising its intuitive interface, reliability, and highly responsive, knowledgeable support.
Refine
-
By rating
Very friendly and professional team, had a problem with taxes and they fixed it real quick! App satisfied all our needs in a clean and easy to follow UI.
great app. really helps with the limitations of shopify. support is very responsive and actually cares when something doesn't work. definitely recommend.
Edit Order has made customer requests much easier. Easy to use and very responsive support team when we had some questions. We can't recommend it enough!
Phenomenal piece of software - they will even add a feature I requested "just for me"; extremely strong recommend - Philipp, Co-Founder at www.FYF.io
Great App! So easy to use and does exactly what we need. There support team is really nice and helpful. They don't leave you hanging like other companies.
Thank you so much for your review! It's always a pleasure to work with your team when you need support :) Please let us know if we can offer any more help!
I have found this app excellent and the support has been 10 out of 10, very quick and always very helpfull
I have again asked for help and fixed very quickly
Thanks so much for the awesome feedback! We're always happy to help, so please do let us know if you need anything else at all :)
This app is excellent. It makes editing orders a breeze. It's well thought our and feature packed. We use it regularly. And the customer service is five stars!
The app worked really well for our flows. Had an issue once and customer support was really quick in responding. Laura who assisted us was very accommodating.
This is an amazing app - it adds key functionality, and in a elegant and rock solid way! The additional ADD ORDER functionality is over the top - simple and easy.
Thanks Andrew for the quick help and super service!
Very fast and nice support - this app will help you and safe time and trouble :)
I'm glad I found this app.
