ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Reviews (95)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 16, 2024

works great

DGN-Kilters
Canada
Over 8 years using the app
August 26, 2024

simple and smooth

Toes on the Nose
United States
Over 7 years using the app
Stoic Labs replied August 28, 2024

We're so glad you appreciate our app!
One message away if you need help with anything :)

June 25, 2024

Does exactly what it needs to and more! Support is very good and attentive

LoveHandle
United States
26 days using the app
Stoic Labs replied August 14, 2024

Thanks Jayme!
Was a pleasure talking with you and helping out :)
I'm here if you need any help,

Adrien

June 21, 2024

We've been utilizing the Exchange IT app for several years, and it has proven to be an indispensable asset for our Shopify store. From the very beginning, the added value this app has brought to our business has been remarkable.

The user-friendly interface and intuitive design of Exchange IT have significantly streamlined our daily operations. Our staff can easily manage and process exchanges, saving us precious time and reducing the likelihood of errors. The app’s seamless integration with Shopify ensures that everything runs smoothly, making it a breeze for our team to handle even during peak times.

One of the standout features of Exchange IT is the exceptional support provided by the development team, especially Adrian. His prompt and constructive feedback has been invaluable. Whenever we encounter an issue or have a suggestion, Adrian and his team respond quickly and effectively, often implementing improvements or solutions in record time. This level of support has not only resolved any concerns promptly but also fostered a strong sense of trust and reliability in the app.

Exchange IT has gone beyond our expectations in enhancing our store’s functionality. The app offers a robust set of features that cater to our specific needs, allowing us to focus on what we do best – serving our customers. The ability to efficiently manage exchanges has improved our customer satisfaction rates, leading to increased loyalty and repeat business.

In conclusion, Exchange IT is an outstanding app that has greatly benefited our Shopify store. The streamlined experience for our staff, coupled with the exceptional support from Adrian and his team, makes this app a must-have for any Shopify merchant. We wholeheartedly recommend Exchange IT to anyone looking to enhance their store's efficiency and customer service. Thank you, Adrian & team, for creating such a fantastic tool!

leapp - Refurbished iPhone, MacBook, iPad & iMacs
Netherlands
Over 1 year using the app
Stoic Labs replied August 14, 2024

Jeroen what a crazy review!!!
Thanks a lot man, that means the world to me.
It's been a pleasure trying to make your life a little bit easier with improvements. Thank you for trusting us with your requests.

Talk soon,

Adrien

January 4, 2025

The developer is incredibly friendly and responsive. They addressed my additional requests promptly and efficiently. I’m truly grateful for their excellent support—highly recommended!

L'ENTROPISTE
France
About 1 month using the app
October 24, 2024

AMAZING APP EVER!!!

Adrien is super developer, he helped to us for any topic any time. Hardly recommended app and team.

Cosa Uniform Europe
Türkiye
4 months using the app
Stoic Labs replied November 8, 2024

Thank you so much Berat!
Please let me know if you need more help I'll be more than happy to contribute :)
Adrien

May 8, 2024

We recently started using the app and really like it. The team already supported a bug fix in no time as well - great service!
Thank you very much!

OCEANSAPART
Germany
2 months using the app
Stoic Labs replied May 13, 2024

Hi Franziska, thank you so much for your kind words!
It means a lot to us.
We'll keep working to make this app the best it can be :)
Thank you for your trust!

April 29, 2024

Nice app, easy to use and outstanding support. We needed some modifications and after one or two mails they update the app according to our needs, great!

BODYCOOLING by INUTEQ SCHWEIZ GmbH
Switzerland
4 days using the app
Stoic Labs replied May 1, 2024

Hi Ulrich, thank you so much for your kind words!
We are still hard at work for you, and you will hear from us very soon with the updates you requested :)

Talk soon,
Alex & the Team

February 15, 2024

We are very happy with the app which makes the product return process easier for us.

The assistance is very fast and helpful, we thank you for this!

Reina Olga
Switzerland
2 days using the app
Stoic Labs replied February 19, 2024

Thank you so much for this kind review Michele!
We're always here to help :)

Adrien & the Team

Edited February 21, 2025

Great app. Great support.

STANCLAN
Japan
About 1 month using the app