Reviews (264)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable chat and social contact widget that improves customer communication and boosts conversions. They like the simple setup, straightforward customization, and strong free plan with multiple social channels. Popular features include Facebook Messenger integration, offline/leave-message mode, and sending order info to Messenger. Merchants consistently praise fast, friendly support and say it works smoothly long term for small and medium businesses.

September 7, 2025

Niel was fast to help.

BELLE ÂME
Philippines
9 days using the app
Quote Snap replied November 4, 2025

Thank you for your feedback! 🌟 We’re so glad to hear that Niel was able to assist you quickly. 😊 We truly appreciate your support and your 4-star review! If there’s anything we can do to make your experience even better, please don’t hesitate to let us know, we’re always here to help. 🙌✨

April 25, 2025

Joyce is a great customer service rep. Answered all my questions very fast!

The Crochet Flower Company
Thailand
38 minutes using the app
Quote Snap replied May 16, 2025

🌟 Thank you so much for your kind words! We're delighted to hear that Joyce provided fast and helpful answers to all your questions. We appreciate your support and are always here to help! 💙🙌

March 20, 2025

Tracy, from the customer support team was able to help us about our problem swiftly. Thumbs up! The app also helped us to connect w/ customers.

Asia Brewery Inc.
Philippines
Over 4 years using the app
Quote Snap replied March 25, 2025

Thank you for your great feedback! 😊 We're so happy to hear that Omega: WhatsApp Chat, Contact Form is helping you connect with your customers and that Tracy provided swift support! 🚀👍 If you ever need anything else, we're always here to help. Happy chatting! 💬🎉

February 25, 2025

Ben was very helpful and efficient. He understood my questions and replied to them.

eOil.co.za
South Africa
About 10 hours using the app
Quote Snap replied March 5, 2025

Thank you so much for your kind words! 😊 We're thrilled to hear that Ben was helpful and efficient in assisting you. At WhatsApp Chat, Contact Form app, we always strive to provide the best support possible. If you ever need anything else, feel free to reach out! 🚀💬

December 26, 2024

Great app, works exactly as required. Installation support was first class. Highly recommended.

e-Revolution
Australia
7 days using the app
Quote Snap replied December 30, 2024

Thank you for your wonderful review of the Omega: WhatsApp Chat Form app! 📱✨ We’re thrilled to hear that it works exactly as required and that our installation support was first class! 😊 Your recommendation means the world to us! 💖

Thanks for choosing Omega: WhatsApp Chat Form! 🚀🎉

November 17, 2024

they are helpful when it comes to assistace in proper setting the messenger over the website. Thank you so much for biringing it here. Thanks Sophia and the team

CREATIVE LOVE FLOWER DESIGN SERVICES
Philippines
About 1 hour using the app
Quote Snap replied November 21, 2024

🎉 Thank you so much for your wonderful review! 😊 We're thrilled to hear that our team was helpful in properly setting up the messenger on your website. 🙌 If you need any further assistance, feel free to reach out anytime. ❤️✨

September 18, 2024

Neil was brilliant, great response and support

HighNSupply
United Kingdom
19 minutes using the app
Quote Snap replied September 27, 2024

Thank you for your wonderful review! 🌟 We're thrilled to hear that Neil provided you with brilliant support and a great response while using the Omega Messenger, WhatsApp Chat app. If you need any further assistance, don’t hesitate to reach out—we're here to help! 😊🙌

September 12, 2024

Good app, integrates with many platforms, and the support staff are enthusiastic. Highly recommended

Cool-Vita Vietnam
Vietnam
7 days using the app
Quote Snap replied September 15, 2024

Thank you for the fantastic feedback! 😊 We're delighted to hear that the Omega Messenger, WhatsApp Chat app integrates well with multiple platforms and that our support team’s enthusiasm made a positive impact. 💬✨ Highly appreciate the recommendation! 🙌

August 22, 2024

Super helpful support staff! Easily solved my problem

辣太后 Empress Hot Sauce
Taiwan
About 19 hours using the app
Quote Snap replied August 27, 2024

Thank you for the kind words! 😊 We're glad to hear that the Omega Messenger & Chat Buttons app's support team was super helpful and quickly solved your problem. If you need any further assistance, don't hesitate to reach out. We're here to help! 🌟

August 20, 2024

I really like to use this app, one thing that's i want is unlimited visitors allow this app. The support team of this app response within a second. Lynn is very great person who help me for this.

victorbudousa
United States
27 minutes using the app
Quote Snap replied August 21, 2024

🌟 Thank you for your feedback! We're glad to hear you really like using the Omega Messenger & Chat Buttons app. 😊 We're also thrilled that Lynn was able to help you quickly. We appreciate your suggestion about unlimited visitors and will consider it for future updates. If you need any more assistance, feel free to reach out!