Reviews (264)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as an easy-to-use, reliable chat and social contact widget that improves customer communication and boosts conversions. They like the simple setup, straightforward customization, and strong free plan with multiple social channels. Popular features include Facebook Messenger integration, offline/leave-message mode, and sending order info to Messenger. Merchants consistently praise fast, friendly support and say it works smoothly long term for small and medium businesses.
Refine
-
By rating
Andy did a great job on my concern with the app! Super helpful and patient. Keep it up guys!
🌟 Thank you for your wonderful feedback! We’re thrilled to hear that Andy did a great job addressing your concern with the Omega Messenger & Chat Buttons app and that you found him super helpful and patient. 😊 We appreciate your encouragement and will keep up the good work! If you need any further assistance, we're here to support you.
good app for easy communications and very helpful staff at their back end.
Thank you for your feedback! We’re glad you find the Omega Messenger & Chat Buttons app helpful for easy communications. It’s great to hear that our staff has been very supportive. If you have any more questions or need further assistance, feel free to reach out!
A great app with amazing tech support with helpful advice and guidance with step by step instructions when I needed help. Truely thankful
Thank you for the fantastic feedback on the Omega Messenger & Chat Buttons app! 🌟 We’re thrilled to hear that our tech support provided amazing assistance with step-by-step instructions and helpful advice. Your satisfaction means a lot to us, and we’re always here to support you. If you need anything else or have more questions, just let us know. We’re here to help! 😊🚀
This app works and I would recommend this app. The techsupport is quick and was able to resolve my issue.
Thank you for your recommendation! We're thrilled to hear that Omega Messenger helped resolve your issue swiftly. Our tech support team is dedicated to providing excellent service. If you have any more feedback or questions, feel free to reach out!
Excellent app! Great functionality and Niel from Chat Support was incredibly helpful in getting me set up. Highly recommend!
Thank you so much for your glowing review! 😊 We're thrilled that you find Omega Messenger, WhatsApp Chat app excellent with great functionality. Niel will be delighted to hear your kind words about his support. We appreciate your recommendation! 🌟👍
Great customer service, Easy to navigate
Thank you to customer service agent Tracy
🌟 Thank you for the fantastic review! 😊 We're thrilled to hear that you found Omega Messenger, WhatsApp Chat app's customer service great and easy to navigate. Tracy is a gem, and we're glad she could assist you. Your satisfaction is our priority! 🚀💬🌟
Lynn was very helpful and easy to work with. She understood how to help right away.
Thank you for sharing your experience! 😊 We're glad to hear that Lynn was helpful and easy to work with. Her prompt assistance reflects our commitment to excellent service. Thanks for using the Omega Chat app! 🌟
AMAZING! they are fantastic in customer service specially JOYCE. they are always active to help.
I never had any issues with the app and highly recommend specially want to generate organic customers and be able to keep in touch with them directly.
Thank you so much for your fantastic review of the Omega Facebook Messenger Chat app! 🌟 We're thrilled to hear that Joyce provided excellent customer service and that our team was always ready to help when needed. It's great to know that the app is working well for you, helping you generate organic customers and maintain direct contact with them.
We appreciate your high recommendation and are glad that our app and service have met your expectations. If you have any more feedback or need further assistance as you continue to use the app, please don't hesitate to reach out. Thank you for choosing Omega Facebook Messenger Chat! 😊👍
Works great for our shop - wonderful support staff!
We're thrilled to hear that our Omega Facebook Messenger Chat app works great for your shop! 🌟 Thank you for your kind words about our support staff. 💼 Providing wonderful support is our priority, and we're here to assist you whenever you need help. If you have any further questions or concerns, please don't hesitate to reach out. We're always happy to help! 🚀
Great app, easy to use and if you do need to contact the support they are super quick and very helpful.
🌟 Thanks a bunch for your awesome review! 🚀 We're thrilled to hear that you find our app easy to use. It's fantastic to know that our support team could provide you with quick and helpful assistance. If you ever have more questions or need further help, feel free to reach out. Happy using our app! 😊🛠️
